| Press Release
For Further Information:
Waste Management, Inc.
Analysts: Greg Nikkel - 713.265.1358
Media: Lynn Brown - 713.394.5093
WMI #05-21
Waste Management, Inc. Appoints
James Schultz Senior Vice President
Employee and Customer Engagement
HOUSTON - November 1, 2005
- Waste Management, Inc. (NYSE: WMI) today announced
the appointment of James Schultz as the new Senior Vice
President of Employee and Customer Engagement. Schultz
will be a part of the Senior Leadership Team reporting
to David P. Steiner, Chief Executive Officer.
In early 2005, the company launched
a strategic initiative that included addressing issues
critical to success. The Senior Vice President of Employee
and Customer Engagement position was created to further
the achievement of this plan and to help differentiate
the company among its competitors.
"As a part of creating sustainable,
industry leading growth, we will make customer focus
a core competency," said David Steiner, CEO. "And
we know through studies that being a customer-centric
organization creates real increases in shareholder value.
We have also learned from benchmarking other successful
companies in the service industry that it takes the
full attention of every employee to achieve this goal."
"Jim is an expert at culture
change," continued Steiner. "He proved this
first at CSX Corporation where he was integral in changing
the way employees and management worked together that
contributed to the company's success and improved job
satisfaction for employees. And during the past five
years at our company, he proved it again by solidifying
a culture of safety leadership embraced by the entire
workforce. He has become recognized by corporate America
as a leader in safety and as a leader of men and women.
I expect he will use those abilities to engage employees
around customer service."
During his tenure at Waste Management, Schultz served
as Vice President of Health and Safety. Prior to joining
Waste Management, Schultz was Vice President and Chief
Safety Officer at CSX Corporation where he led an
organizational reinvention team. Schultz also served
in various roles with the U.S. Department of Transportation
Federal Railroad Administration, Chicago North and
Western Railway, Procter and Gamble Company and the
United States Air Force.
Mr. Schultz is a 1972 graduate of Arizona State University
and received a bachelor's degree in political science.
He received a master's degree in public administration
from Webster University, Webster Grove, Mo. in 1976.
Waste Management, Inc. is its industry's leading provider
of comprehensive waste management services. Based in
Houston, the Company serves residential, commercial,
industrial, and municipal customers throughout North
America.
Certain
information contained on this web site, and in our press
releases, conference calls, presentations and filings
with the Securities and Exchange Commission, are forward-looking
in nature. These statements can be identified by the
use of forward-looking terminology such as "believes",
"expects", "may", "will",
"should" or "anticipates" or the
negative thereof or comparable terminology, or by discussions
of strategy. Outlined below are some of the risks that
the Company faces and that could affect our financial
statements for 2005 and beyond and that could cause
actual results to be materially different from those
that may be set forth in forward-looking statements
made by the Company. However, they are not the only
risks that the Company faces. There may be additional
risks that we do not presently know or that we currently
believe are immaterial which could also impair our business.
We caution you not to place undue reliance on these
forward-looking statements, which speak only as of their
dates. We undertake no obligation to publicly update
or revise any forward-looking statements, whether as
a result of new information, future events or otherwise.
In addition, the Company, from time to time, provides
estimates of financial and other data relating to future
periods. Such estimates and other information are the
Companys expectations at the point in time of
issuance but may change at some future point in time.
By issuing such estimates the Company has no obligation,
and is not undertaking any obligation, to update such
estimates or provide any other information relating
to such estimates. The following are some of the risks
we face:
- the effects competition
may have on our profitability or cash flows, including
the negative impact our price increases may have on
volumes or the negative impact to our yield on base
business resulting from price roll-backs and lower
than average pricing to retain and attract customers;
- our inability to maintain
or expand margins as volumes increase if we are unable
to control variable costs or fixed cost base increases;
- our inability to attract
or retain qualified personnel, including licensed
commercial drivers and truck maintenance professionals,
due to any number of factors including qualified workforce
shortages;
- increases in expenses due
to fuel price increases or fuel supply shortages;
- the effect that fluctuating
commodity prices may have on our operating revenues
and expenses;
- the impact that inflation
and resulting higher interest rates may have on the
economy, such as decreases in volumes of waste generated
and increases in financing and operating costs;
- the possible inability of
our insurers to meet their obligations, which may
cause increased expenses;
- the effect the weather has
on our quarter to quarter results, as well as the
effect of extremely harsh weather or natural disasters
on our operations;
- possible changes in our
estimates of site remediation requirements, final
capping, closure and post-closure obligations, compliance
and regulatory developments;
- the possible impact of regulations
on our business, including the cost to comply with
regulatory requirements and the potential liabilities
associated with disposal operations;
- our ability to obtain and
maintain permits needed to operate our facilities;
- the effect of limitations
or bans on disposal or transportation of out-of-state
or cross-border waste or certain categories of waste;
- possible charges against
earnings as a result of shut-down operations, uncompleted
development or expansion projects or other events;
- the effects that trends
toward requiring recycling, waste reduction at the
source and prohibiting the disposal of certain types
of wastes could have on volumes of waste going to
landfills and waste-to-energy facilities;
- possible diversions of management's
attention and increases in operating expenses due
to efforts by labor unions to organize our employees;
- the outcome of litigation
or threatened litigation;
- the reduction or elimination
of our dividend or share repurchase program or the
need for additional capital if cash flows are less
than we expect or capital expenditures are more than
we expect, and the possibility that we cannot obtain
additional capital on acceptable terms if needed;
- possible errors or problems
in connection with the implementation and deployment
of new information technology systems;
- possible fluctuations in
quarterly results of operations or adverse impacts
on our results of operations as a result of the adoption
of new accounting standards or interpretations; and
- our ability to sell under-performing
assets or other assets identified for divestiture
and upon such sale to realize the full carrying value
of such assets.
Additional
information regarding these and/or other factors that
could materially affect results and the accuracy of
the forward-looking statements contained herein may
be found in Part I, Item 1 of the Companys Annual
Report on Form 10-K for the year ended December 31,
2004 and Part II of the Company's Quarterly Report on
Form 10-Q for the quarter ended September 30, 2005.
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