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Customer Service

Corporate Departments

Corporate Contacts

WM Headquarters

1001 Fannin, Suite 4000
Houston, Texas 77002

Corporate Office Operator

Corporate office directory assistance only
Phone: (713) 512-6200
Monday – Friday, 8:00am to 5:00pm (CST)

Corporate Customer Cares

For customer service questions or comments
Email: WMCares@wm.com
Phone: (713) 512-6345

Monday – Friday, 8:00am to 5:00pm (CST)

Technical Support

If you have a technical question or problem with:

  • an online payment, contact: WM ezPay
  • applying for a job online, contact : Careers
  • the wm.com website, contact: Webmaster

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