Safety Today

Area of the Month: Southern California

Los Angeles, Calif. – After measuring the company’s safety performance across North America, Southern
California was named Waste Management’s Area of the Month for October. During that time, employees
underwent process changes involving the Safety Operations Assessment Review (SOAR), which is a safety
audit process. In addition, Service Delivery Optimization was being rolled out within the Los Angeles market.
Despite all this activity, Southern California scored some impressive numbers:

“We took a close look at our processes,” said Larry Metter, area vice president for Southern California.
“And while we put a lot of effort into SDO and efficiency, we were committed to not taking our eye off the
ball on safety. I commend our employees for what they did.”