52 Customer Stories

#48 Millionth customer

Englewood, Colo. – This fall, WM customer Sandy Mitchell was honored with a replica truck, WM baseball caps and
certificate of appreciation after being named the millionth customer at the South Metro Transfer Station.

“The anticipation to the millionth Fastlane ticket number was a whole lot of fun,” said Rory Wirtjes, district manager for
WM. “Dana Williams, our gatehouse attendant, and Janice Metzger, an ops specialist, came up with the idea. Overall,
the whole recognition went very well.”

Rory Wirtjes, district manager; and Sandy Mitchell, customer.