IT Careers Videos

IT Careers Overview

Technology is a driving force behind the success of Waste Management, and it’s the talented team of Information Technology experts that strive every day to reach new heights. We are looking for the best and the brightest to assist our team – are you ready?


Customer Relationship Management (CRM)

The Customer Relationship Management group shows that the Information Technology department is helping to innovate and optimize so we can better serve our customers. Their goal is to continue to ensure excellent customer relations, enterprise-wide.



Waste Management’s Infrastructure team is a driving force in the Information Technology department. A fast-moving, dynamic team of professionals helped earn WM’s IT group recognition as the third most innovative IT department on the InformationWeek 500.


Software Engineering

The Software Engineering group is the functional group in Information Technology responsible for developing new systems driving growth and optimization at Waste Management. Strategic thinkers that work well in a team oriented environment collaborate to develop innovative products for the business every day.


Program Management

The Program Management team at Waste Management is a group of collaborative minds, working together to improve efficiency through innovation in technology.


Order to Cash

Order to Cash is just one element of technological innovation that is helping drive Waste Management’s transformational change. A way for customers to more easily order services, O.T.C. allows WM to help serve our customers better than anyone else in the industry.



Waste Management recently introduce the platform to our Sales and Customer Engagement teams. The successful launch of this program is just one of many successes coming out of the Information Technology group at WM.


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