Curbside Pickup

Container Guidelines

Container Sizes

Container sizes vary by service and by area. To check available sizes in your area, enter your zip code in the residential service finder.

was this helpful? YesNo

Container Capacity / Weight Restrictions / Volume

Your container is designed to hold a maximum of 50 lbs. Please do not let your containers exceed this amount.

was this helpful? YesNo

Item Restrictions

Acceptable and unacceptable container materials vary by area. If the waste service is available in your area, the list of acceptable and unacceptable container materials can be found under product details. If you need additional assistance, please contact Customer Service.

was this helpful? YesNo

Damaged Containers

To schedule a repair on a damaged container or to request a replacement container, please schedule your repair online.

 

was this helpful? YesNo
▲ Back to Top

Curbside Service Guidelines

Solid Waste - Acceptable / Unacceptable Items

Please consult your local market area for the exact items allowed before you purchase your service. If you need assistance, please contact Customer Service.

was this helpful? YesNo

Food / Yard Waste - Acceptable / Unacceptable Items

Please consult your local market area for the exact items allowed before you purchase your service. If you need assistance, please contact Customer Service.

was this helpful? YesNo

Bulky / Oversized Waste – Acceptable / Unacceptable Items

Disposal of bulky items varies by area. To check the availability of these services in your area, enter your zip code in the residential service finder.

was this helpful? YesNo

Hazardous Waste – Acceptable / Unacceptable Items

Disposal of hazardous materials varies by area. To check the availability of these services in your area, enter your zip code in the residential service finder.

was this helpful? YesNo

Recycling – Acceptable / Unacceptable Items

Recycling collection varies by area regulations, municipal requirements and processing abilities. To find out what you can put into your recycling bin, please contact Customer Service.

was this helpful? YesNo
▲ Back to Top

Schedules & Collection Times

Collection Schedule / Pickup Time

Curbside collection services typically occur between 5AM and 5PM. You can view your specific pickup schedule and next pickup date by visiting the My Services section or with the WM Mobile App.

was this helpful? YesNo

Holiday Pickup Schedule

To view holiday schedules in your area, enter your zip code in the facility locator. You can also view your local holiday schedule by visiting the My Services section or with the WM Mobile App.

was this helpful? YesNo

Weather and Service Alerts

During times of inclement weather, you can view service information for your area in our Weather and Service Updates section.

was this helpful? YesNo
▲ Back to Top

Service Issues

Change or Cancel an Order Placed Online

Please have your receipt available for order changes and cancellations. Any cancelled orders may incur a cancellation fee, as terms and conditions apply. If you need assistance, please contact Customer Service.

was this helpful? YesNo

Add or Remove Services

If you would like to add new services or remove existing services, please contact Customer Service.

was this helpful? YesNo

Suspend Services

If you would like to temporarily suspend your services or place a “vacation hold” on your account, please contact Customer Service.

was this helpful? YesNo

Resume Services

In order to resume services that have been suspended or put on “vacation hold,” please contact Customer Service.

was this helpful? YesNo

Order Additional Services

You may request additional waste services online. To check the availability of services in your area, enter your zip code in the residential service finder.

was this helpful? YesNo

Transfer Services

To transfer waste services into your name or to another address within Waste Management’s service area, please contact Customer Service.

was this helpful? YesNo

Report a Missed Pickup

To report a missed pickup, please contact Customer Service.

was this helpful? YesNo

Request Extra Garbage Pickup

If you need to request an additional garbage pickup, please schedule your extra pick up online

was this helpful? YesNo

Request Bulky Item Garbage Pickup

If you need to request a bulky item pickup, please provide the details of your bulk items and schedule your pickup online.

was this helpful? YesNo
▲ Back to Top

Other Waste Issues & Guidelines

Tire Disposal

Tire recycling and disposal varies by area. To check the availability of this service in your area, enter your zip code in the residential service finder.

was this helpful? YesNo
▲ Back to Top