Curbside Pickup

Container Guidelines

Container Sizes

Container sizes vary by service and by area. To check available sizes in your area, enter your zip code in the residential service finder.

Container Capacity / Weight Restrictions / Volume

Your container is designed to hold a maximum of 50 lbs. Please do not let your containers exceed this amount.

Item Restrictions

Acceptable and unacceptable container materials vary by area. If the waste service is available in your area, the list of acceptable and unacceptable container materials can be found under product details. If you need additional assistance, please contact Customer Service.

Damaged Containers

To request a repair on a damaged container or to request a replacement container, please contact Customer Service.

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Curbside Service Guidelines

Solid Waste - Acceptable / Unacceptable Items

Please consult your local market area for the exact items allowed before you purchase your service. If you need assistance, please contact Customer Service.

Food / Yard Waste - Acceptable / Unacceptable Items

Please consult your local market area for the exact items allowed before you purchase your service. If you need assistance, please contact Customer Service.

Bulky / Oversized Waste – Acceptable / Unacceptable Items

Disposal of bulky items varies by area. To check the availability of these services in your area, enter your zip code in the residential service finder.

Hazardous Waste – Acceptable / Unacceptable Items

Disposal of hazardous materials varies by area. To check the availability of these services in your area, enter your zip code in the residential service finder.

Recycling – Acceptable / Unacceptable Items

Recycling collection varies by area regulations, municipal requirements and processing abilities. To find out what you can put into your recycling bin, please contact Customer Service.

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Schedules & Collection Times

Collection Schedule / Pickup Time

Curbside collection services typically occur between 5AM and 5PM.

Holiday Pickup Schedule

To view holiday schedules in your area, enter your zip code in the facility locator.

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Service Issues

Change or Cancel an Order Placed Online

Please have your receipt available for order changes and cancellations. Any cancelled orders may incur a cancellation fee, as terms and conditions apply. If you need assistance, please contact Customer Service.

Add or Remove Services

If you would like to add new services or remove existing services, please contact Customer Service.

Suspend Services

If you would like to temporarily suspend your services or place a “vacation hold” on your account, please contact Customer Service.

Resume Services

In order to resume services that have been suspended or put on “vacation hold,” please contact Customer Service.

Order Additional Services

You may request additional waste services online. To check the availability of services in your area, enter your zip code in the residential service finder.

Transfer Services

To transfer waste services into your name or to another address within Waste Management’s service area, please contact Customer Service.

Report a Missed Pickup

To report a missed pickup, please contact Customer Service.

Request Extra Garbage Pickup

If you need to request an additional garbage pickup, please contact Customer Service.

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Other Waste Issues & Guidelines

Tire Disposal

Tire recycling and disposal varies by area. To check the availability of this service in your area, enter your zip code in the residential service finder.

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