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Thank you for accessing the Integrity Helpline. It is maintained by a third party where reports can be made 24 hours a day, 7 days a week and anonymously. WM strictly prohibits any form of retaliation against any employee who SPEAKS UP in good faith.

Report an Incident
Report an Incident

This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse and unsafe conditions.


Select your location


Where did the incident occur?

Get started
Check Status
Check Status

You can check the status of your report or question using the access number and password you created when you submitted the report or question.

Call Us

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

US & Canada 1-800-265-9381

If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.

Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.

Memo from Charles Schwager, VP, Chief Compliance and Ethics Officer

Memo from Charles Schwager, VP, Chief Compliance and Ethics Officer

WM cares and expects you to SPEAK UP when you have any type of compliance or ethics question, issue or concern.

To create a report, click ‘get started’ under Report an Incident and follow the steps. Please provide as much detailed information as possible and do not lose your personal access number, as you will need it to obtain updates. We ask that you check back periodically to see if there are any questions or notifications.

You also have the option to create... Continue reading...