Commercial Trash & Recycling Service

1. Frequency: For example, businesses with food scraps that often cause dumpsters to smell, should consider more frequent pickups
2. Space restraints or the size of your cart corral
3. Separate dumpsters for trash and recycling
4. Upgrades:
   • Wheels (available on 2-4 yd dumpsters)
   • Locking devices

Front-load dumpsters and rear-load dumpsters typically have the same capacity for trash and refuse. The key difference is the way the truck picks up and empties the dumpster. With a front-loading dumpster, there are metal slots on both sides of the dumpster where the truck forks insert and the container is lifted and emptied over the top of the truck cab.

With rear-load dumpsters, the truck connects directly to the face of the dumpster, usually by way of a cable. This means rear-load dumpsters don’t have slots on the sides, making them ideal for tighter spaces and for safety constraints like overhead wires or under buildings in urban areas.

When you order online, you’ll be able to designate/describe where you would like the dumpster to be placed. WM will work to accommodate the request as best as possible with the safety of our drivers, your customers and employees being our top priority.

WM will pick up your commercial waste as infrequent as once a month or as often as 7-days-a-week. We make it easy to scale up or down depending on seasonality and the peaks of your business using our online service change feature. Arranging extra one-off pickups can get to be more expensive than increasing frequency altogether.

Excluded materials that are not to be placed in the container include, but are not limited to:

• Waste tires
• Radioactive materials
• Volatile, corrosive, flammable, explosive, biomedical, infectious, bio-hazardous, or regulated medical waste
• Hazardous waste, toxic substance or material (as defined by, characterized or listed under applicable federal, state or local laws or regulations)
• Any materials containing information protected by federal, state or local privacy and security laws or regulations
• Special waste not approved in writing by WM, including not limited to
  • lubricating/hydraulic oil
  • medical waste
  • motor oil
  • other flammable liquids
  • petroleum-contaminants
  • propane tanks
  • radioactive materials
  • aerosol cans
  • batteries
  • oil filters
  • antifreeze
  • asbestos
  • chemical products
  • herbicides and pesticides
  • soil/lead paint chips
  • animals
  • appliances
  • barrels
  • bricks
  • concrete
  • demo bricks
  • industrial waste
  • microwaves
  • monitors
  • railroad ties
  • televisions
  • tree stumps
  • all liquids
  • contaminated oils
  • fluorescent tubes
  • dirt/soil
  • PCBs/PCB building material
• Any items that could adversely affect the operation or useful life of the facility(ies) receiving customer's waste materials
• Any other items or materials prohibited by federal, state or local laws or regulations
  

The charges you see online will reflect what you will pay each month. Additional charges may apply if additional services are incurred. These include, but are not limited to extra pickups, seasonal hold charges, or recycling contamination charges.

Price increases are subject to a customer's applicable service terms. Increases to service rates may be based on any number of factors, including to cover increases to both internal and third-party disposal, processing and/or transportation costs or increased costs due to uncontrollable circumstances. Notifications for rate increases are typically provided the month of or the month prior to the increase and can be found in the "important messages" section on your invoice.

If your business is seasonal or you have an upcoming extended vacation period lasting a minimum of 30 days (maximum of 9 months), you may have the option to pause your service while not in use. You can log in to your My WM account and request to pause services.

If there are changes to your service schedule due to a holiday, we will notify you in advance or you can view your updated holiday schedule by logging in to your My WM profile.

When weather-related issues, natural disasters or other serious situations occur, we work hard to keep you informed of how they may affect your service. Safety is our number one concern for our customers and for our employees.

For the latest updates on possible service delays, interruptions, and storm recovery in your area, visit our Notification Center. To stay up to date on the status of your account, enroll in email or text alerts.

A compactor is an electrically powered machine that reduces the size of waste material by pressing on it with significant force (compaction), thereby greatly reducing the space needed for storage. Compactors are ideal for businesses that generate large amounts of waste or use significant quantities of recyclable materials. WM compactors are fully enclosed and range in size from 2 cubic yards to 40 cubic yards.

Up-front costs for compactors are typically larger than that of roll-off dumpsters; however, over time, compactors yield savings by reducing trash pickup counts or recycling sell-offs. Compactors are often used by hospitals, distribution centers, manufacturing companies, industrial plants and recycling centers. Because of the internal blade, employee training is strongly recommended prior to installing a compactor. WM is happy to provide training ideas and solutions, if needed.

WM offers commercial and industrial recycling services. There is no “one size fits all” approach and we’re happy to work with you on a customized solution. We invite you to visit our Support Center to identify how our recycling services can meet your specific business ecology and needs.

Our most common recycling services include weekly pickup of commonly recycled items, such as cardboard, paper and everyday metals or plastics. In select areas and markets, we offer heavy duty paper, steel, aluminum, fiber and plastics recycling. Typically, these items are collected through roll-off dumpsters, front-load containers or compactors. These specialized recycling offerings can be packaged with your regular business waste service at a great value.