Residential Trash & Recycling Pickup

The day and time of trash pickup in your area will depend on a number of factors. Once your order is placed, our team of routers will send an email confirmation with the day of the week you will be serviced as well as any specific instructions. As a WM customer, you can easily access your pickup schedule and view your truck's ETA in your My WM account.

Wheel your carts to the street and place them curbside by 6 a.m. on your collection day. Do not overload carts; the lids must close completely. Overage fees may apply to overfilled carts. Make sure that all trash and debris is in the cart. Garbage or waste left beside carts may not be collected.

While acceptable materials vary by location, the items below are usually allowed in curbside toters, bins, cans or containers for standard trash collection:

• Diapers
• Disposable razors
• Cactus and palm branches
• Cat litter and pet feces
• Glassware and ceramic dishes/cups
• Hoses and wire
• Juice boxes/pouches
• Non-fluorescent light bulbs
• Sheet glass (windows, mirrors, etc.)
• Foam cups or packing materials
• Treated wood (painted, stained, etc.)

The following hazardous household waste items should NOT be treated as everyday garbage and should NOT be disposed of curbside, in your totes, bins or carts:

• Batteries
• Electronics
• Fluorescent light bulbs
• Paint and paint cans
• Used motor oil and filters
• Prescription medications

WM has drop-off locations across the United States and in Canada. Visit one of these locations to properly dispose of your aforementioned household hazardous waste.

Check out our Recycling 101 page for a list of recyclable/non-recyclable materials plus tips and information on recycling in your home. For quick reference, the following common items should be recycled, provided they're clean and dry.

• Bottles and cans
• Paper
• Cardboard

Non-recyclable materials should be placed in your standard trash receptacles. Be certain that your trash cans, containers, bins or carts are not overloaded and that their lids can close all the way. Additional fees may apply for overfilled or contaminated containers.

Typically, items below cannot be recycled via curbside recycling programs. For more information on recyclable and non-recyclable materials, check out our Recycling 101 page.

• Plastic bags (these can often be returned to a local grocery store)
• Ceramic dishes, cups and glassware
• Juice boxes/juice pouches
• Foam cups or packing materials
• Windows, mirrors, sheet glass

WM provides drop-off locations across the United States and in Canada. Visit one of these locations to dispose of extra-large or bulky non-recyclable items in a proper and responsible manner. Bulky items are those that are too big or heavy for your regular trash container or bin.

We’re here to make sure your container stays in the best possible shape. To request a container repair, log in to your My WM account, select Container Issue and submit your request.

Note: Charges may apply depending on the service.

Bulk and large-item pickups are available to certain WM customers. Terms, fees and conditions may apply. Eligible customers can easily log in to their My WM account to view acceptable items in their area or to schedule a bulk trash pickup. For more information on how to submit a bulk request, please visit our support article. Examples of bulk items include:

• Appliances
• Household furniture (sofas, bed frames, etc.)
• Mattresses and box springs
• Cabinets

Visit the nearest WM drop-off location to properly dispose of extra-large or bulky items that are too big or heavy for your regular trash container or bin.

If you have an upcoming vacation or an extended trip lasting a minimum of 30 days (maximum of 9 months), you may have the option to pause your service while not in use. You can log in to your My WM account and request to pause services for the duration of your trip.

If there are changes to your service schedule due to a holiday, we will notify you in advance or you can view your updated holiday schedule by logging in to your My WM profile.

When weather-related issues, natural disasters or other serious situations occur, we work hard to keep you informed of how it may affect your service. Safety is our number one concern for our customers and for our employees.

For the latest updates on possible service delays, interruptions, and storm recovery in your area, check your notifications. To stay up to date on the status of your account, enroll in email or text alerts in My WM Communication Preferences.