As part of our standard business practices, WM has automated our Procure-to-Pay Process to improve operational efficiency and cost effectiveness. We are now using The COUPA Operating Network to manage purchase orders and receive invoices from suppliers. By implementing this tool, we have streamlined our work processes and payments to suppliers within contract terms.
Become a Supplier
Play an integral part in helping our business run.
How We Do Business
Supplier Registration
We invite all suppliers to register through Coupa, our Supplier Onboarding Portal. Suppliers are not required to register with Coupa to participate in RFI and RFP processes. But if successful, registration is required to accept the bid award, start delivering the goods or services awarded and getting invoices processed and paid.
If a supplier is not registered at award, the supplier will be invited to become a Supplier for WM. See the FAQs & Guides page for onboarding processes and answers to general onboarding questions. Note, incomplete or inaccurate information will result in a delay in supplier registration.
If you have any questions or technical issues about registering on the Coupa network, please contact Coupa directly or visit the Coupa Success Portal for Suppliers.
For help with the regisstration process, click here to view our onboarding video.
If you are a current supplier and are required to deliver goods and services via a purchase order, there are the terms and conditions that apply.
Supplier Maintenance
If you are a current supplier, it is your responsibility to keep WM informed of any changes to the following:
- Certificate of Insurance (COI): If you are performing any service on a WM site, ensure that your COI is up to date.
- Address Information: Ensure that your addresses are up to date, both your company’s ordering and remittance address.
- Email Address Information: Ensure that your company’s email address is up to date for receiving purchase orders.
- Company Bank Account: Ensure that your company’s bank account information is current.
- Primary Contact Information: Ensure that your company’s primary contact is up to date in our system.
You can initiate these changes via the Coupa Supplier Portal. If you do not have a Coupa Supplier Portal account, see the Supplier Registration and e-Invoicing Guide to create one.
Supplier Diversity
Inclusion and diversity are central pillars in WM's culture. It is important that we embed our inclusion and diversity strategies into every part of our company to leverage our innovative workforce, compete in the marketplace and serve the community.
Our Supplier Diversity program aligns with this vision and provides all qualified suppliers equal access to purchasing opportunities. It promotes suppliers who reflect the company’s diverse customer base and business community. The program also allows us to cultivate new markets, new customers and new talent in diverse communities while promoting economic development.
Developing partnerships with small business, minority, women-owned, LGBTQ, veteran and service-disabled veteran business enterprises helps build the world-class supplier base we need. Through the diversity of our personnel, suppliers and customer communities, we are able to maximize growth, competitiveness and customer satisfaction.
Our program focuses on maintaining a balance between high levels of service, quality and competitive pricing, while assisting businesses that have been historically overlooked in the procurement process. For the opportunity to do business with WM we invite all suppliers to register for the Coupa Supplier Portal.
If you are a current supplier and are required to deliver goods and services via a purchase order, take a look at terms and conditions that may apply.