This California Privacy Notice at Collection (“Notice at Collection”) applies to personal information of California residents to the extent the information is subject to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020 (“CCPA”). Terms used herein have the meaning ascribed to them in the CCPA. If you are not a California resident, please see our Privacy Policy or our State-Specific Privacy Notice.
Privacy Notice at Collection for California Residents
Last Updated September 20, 2024
Personal Information We Collect
Depending on how you interact with us, we may collect or use information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). The chart below includes information collected for various types of individuals, such as our customers, employees, and others. As a result, all of the categories of collected personal information described below may not be applicable to you.
The below chart describes the personal information we collect, our purposes for collecting and using it, whether it is sold or shared, and how long we retain it. Please note that we do not sell your personal information for monetary consideration or as that term is traditionally defined. However, certain of our marketing or advertising activities or analytics tools used could be considered a “sale” or “sharing” of personal information under the CCPA. You have the right to opt-out of the sale or sharing of personal information. For more information or to exercise your rights please see the below section, “Opt-Out of Sale or Sharing.”
Category of Personal Information | Examples of Personal Information Collected or Used | Expected Retention Period or Criteria for Retention | Is the Category of Personal Information Sold or Shared? | Business or Commercial Purpose(s) for Which Used or Collected |
Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. | We will keep your personal information for as long as it is required by us. For example, we may require it for our business purposes, to perform our contractual obligations, or where law or regulation obliges us to. We will generally retain your personal data throughout the lifecycle of your relationship with us. Some personal information will be retained after your relationship with us ends. We expect to delete your personal information (at the latest) once there is no longer any local, state, federal, and other legal requirement or legitimate business purpose for retaining your personal data. |
Yes | For human resources and hiring purposes related to working at or applying to work at or with WM. To evaluate employment or contractor status, to communicate with you. To provide products, services and access to our websites, mobile applications, and other communication systems and to communicate with you about our products and services. For payment, collection and other authentication purposes.
To provide certain marketing services and functionality.
Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
Debugging to identify and repair errors.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. |
Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)) | Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | Yes | To improve service, and provide targeted customer experiences and service offerings. For human resources and hiring purposes related to working at or applying to work at or with WM. To provide products, services and access to our websites, mobile applications, and other communication systems and to communicate with you about our products and services. For payment, collection and other authentication purposes.
To provide certain marketing services and functionality.
Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
Debugging to identify and repair errors.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. | |
Characteristics of protected classifications under California or federal law | Race, color, age, ethnicity, national origin, citizenship, religion or creed, marital status, medical condition, gender, veteran, military status, or other similar information. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM. For compliance and auditing recordkeeping, and/or for security clearances where required. To improve service, and provide targeted customer experiences and service offerings. To fulfill our legal function or obligations. | |
Commercial Information | Products or services purchased, obtained, or considered, or other purchasing histories or tendencies. | Yes | To improve service, and provide targeted customer experiences and service offerings. Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
Debugging to identify and repair errors.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. | |
Biometric Information | We do not collect this category of information. | |||
Internet or other electronic network activity information | Browsing history, search history, and interaction with Web sites, apps & ads, device or vehicle telemetry data, and other similar information. | Personal Information is retained based on internal retention policies, which typically requires retention for a period of seven years. Information is segregated by legal retention requirements and maintained in accordance with various local, state, federal, and other legal requirements. Personal Information will not be retained beyond the reasonably foreseen need to retain the information for legal or business purposes. |
Yes | To provide targeted customer experience and service offerings. For human resources and hiring purposes related to working at or applying to work at or with WM. For security and operations purposes related to the safety and functionality of our information systems. To provide certain marketing services and functionality.
Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
Debugging to identify and repair errors.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. |
Geolocation data | Physical location and/or movements and similar information. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM. For purposes of service verification and other operational and contractual compliance purposes. Expense reimbursement. Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. | |
Sensory Data | Includes audio, electronic, visual, or similar information such as photographs and images (e.g., that you provide us) and call/video recordings (e.g., of customer support calls). Also includes recordings from WM locations, devices, or vehicles related to safety and work at or with WM in addition to photos or videos of containers at a customers’ location, and electronic, visual, or similar information, photographic and videographic images captured at WM and customer sites. | We do not sell or share this information. | Quality control; compliance, job performance assessment; internal communications, training and information sharing; workplace health, safety and security. For human resources and hiring purposes related to working at or applying to work at or with WM. To provide and improve services, for service verification, safety, quality control and compliance; and images and videos captured at WM and customer sites for security purposes or service analysis. Helping to ensure security and integrity and prevent fraud.
Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.
Debugging to identify and repair errors.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. | |
Professional or employment-related information | Includes professional and employment-related information (such as current and former employer(s) and position(s), business contact information and professional memberships). Also includes information such as referral information, which may be vehicular accident information, and traffic convictions and violations, and other similar information related to working or applying to work at or with WM. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM. Expense reimbursement. Helping to ensure security and integrity and prevent fraud.
To fulfill our legal function or obligations. | |
Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99)) | Education records and other similar information. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM. Expense reimbursement. To fulfill our legal function or obligations. | |
Inferences drawn from other personal information | Characteristics, predispositions, behaviors, attitudes, abilities, aptitudes and other similar information. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM.
To provide certain marketing services and functionality.
Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.
To conduct research and development, including undertaking internal research for technological development and demonstration.
To fulfill our legal function or obligations. | |
Sensitive Personal Information | Various information related to the employment or work of our employees, independent contractors, and other company personnel. This includes health information, demographic information, citizenship or immigration status, precise geolocation information, company electronic communications, company financial information, and government identifiers such as a social security number or driver’s license number needed for human resources purposes. | We do not sell or share this information. | For human resources and hiring purposes related to working at or applying to work at or with WM. For safety and workplace public health purposes. For payment, collection and other authentication purposes. Helping to ensure security and integrity and prevent fraud.
To fulfill our legal function or obligations. | |
Opt Out of Sale or Sharing
You have the right to opt-out of certain advertising and marketing activities including online tracking and email marketing that could be considered a sale or sharing of your personal information. You can exercise your right to opt-out of the sale or sharing of personal information in the following ways:
- Opt-Out of Online Tracking: You can exercise your right to opt-out of certain online tracking activities that could be considered a sale or sharing of your personal information by clicking the “Your Privacy Choices” link on the footer of the page or through an opt-out preference signal. If you choose to exercise this right through an opt-out preference signal and we detect such a signal, it will be honored. If you submit a request to opt-out, including through an opt-out preference signal, after you have consented to our sale or sharing of personal information, we will opt you out of any further selling or sharing of personal information.
- Opt-Out of Other Sales/Sharing: You can exercise your right to opt-out of certain email marketing activities that could be considered a sale or sharing of your personal information through the Privacy Web Form.
Further Information
Please visit our website www.wm.com and our CCPA privacy policy for further information about personal information we collect, and your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.
If you have questions about this notice, please contact us at:
Email: [email protected]
Address: WM, 800 Capitol St. Houston, TX 77002
Attn: WM Privacy Team