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Should I link my accounts? If so, how do I link or unlink them?
Summary
Learn about the benfits of linking your account to My WM and how to link an account via desktop or mobile.
Linking your account(s) will allow you to view all of your services and give you full access to My WM features.
- Log in to your My WM account
- From the Dashboard, select Manage Accounts
- A list of all accounts linked to your profile will appear. At the bottom of the page is a section to link additional accounts
- In "Link Account", add a Customer ID, Billing Postal Code and an optional Nickname
- Select Link Account.
How to link your accounts on mobile
How to link your accounts on desktop
To unlink your account(s), follow steps 1-4 from above and select Unlink in step 5. When you unlink a WM account, you will not be able to view billing information or update account information for that account on your My WM Dashboard.
Note: If you are having issues linking/unlinking your account(s), double-check that the account you are trying to link is active and that you've entered the correct Customer ID and Billing Postal Code listed on your invoice for that account.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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