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Billing
Find out how to view your invoice, update your payment information, or enroll in Autopay.
AutoPay & Paperless Billing
How do I complete the Pre-Authorized Debit (PAD) agreement online ?
How do I enroll in AutoPay?
What are the paperless billing terms and conditions?
How do I enroll in AutoPay? (Canadian Customers)
How do I enroll in paperless billing?
Terms and Conditions - AutoPay & Paperless
When will my automatic payment charge occur?
What are the automatic payment terms and conditions?
Understanding Your Bill & Charges
What are the charges on my WM invoice?
What is the WM Energy Surcharge?
What types of potential charges or additional services can I expect if I'm a Canadian customer?
What are the extra charges on my invoice?
What information will I need to pay my WM bill?
What types of price increases can I expect if I'm a customer in the U.S.A.?
How much does it cost to have WM as a service provider?
What types of price increases can I expect if I'm a customer in Canada?
Where is the due date for my WM bill located?
What is an overage?
How do I pay my bill?
Where do I find my payment and billing history or pending charges?
Why does my bill amount change each month?
What if I have questions about my bill or there is an error on my invoice?
Manage Your Payments
How do I make a payment to my account?
How do I update my payment method or add a new one?
What are some payment troubleshooting tips?
When will I incur a late payment charge?
How long will it take for a payment to apply to my account?
Is there a charge associated with making a payment online?
How do I pay my bill/balance without logging in?