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Why does my bill amount change each month?
There are several factors that may contribute to changes in your monthly billing invoice, such as fluctuations in the nationally-reported price of the fuels that power WM’s vehicles as reflected in the WM Fuel/Environmental Charge, increases or adjustments allowed under a customer's service agreement/service summary, additional services, extra pickups, or a payment amount received for less than the full previous bill balance.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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