New to WM

Can I still access my ADS invoices?

Will the pricing structure look different with the transition from Advanced Disposal to WM?

Why do you charge a fuel surcharge?

Will my AutoPay and Paperless Billing settings transfer to Waste Management?

Has my billing cycle changed?

Will my invoicing change?

Am I required to activate a My WM account?

Who should I contact if I have questions about my account?

Will my container change?

Will my WM invoice look different than my Advanced Disposal invoice?

How do I pay my bill moving forward?

How will my automatic online payments work?

How do I settle my past due invoice?

How is WM Fuel Surcharge calculated?

Are there any immediate changes to my invoice I need to be made aware of?

Will I obtain a new Customer ID/Account number?

Welcome to Waste Management - Commercial Customers

Welcome to Waste Management - Residential Customers

How do I manage my profile settings with the My WM mobile app?

What is a Customer ID?

How do I view service information on the WM Mobile App?

What is the difference between a WM ezPay ID and a Customer Number?

What is a My WM account?

What is My WM account email?

How do I search for landfill information?

Where can I dump construction waste?