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How do I manage my services with the My WM app?
Summary
Learn how to request a pickup, check your order history or view service details using the My WM mobile app.
How do I view my services?
- Log in to the WM Mobile App and tap the “Services” icon from the bottom navigation bar.
- Select the service location from the picker at the top of the screen.
- Tap the service that you wish to view. Listed below the service container type, you will see the frequency of your service.
How do I request business or home services?
- Log in to the WM Mobile App and click on Manage My Services.
- Under "What can I Request" select the desired service request available for your service area.
- Complete all required fields on the form and tap Submit. You will receive a confirmation email once your request has been submitted.
How do I check my order status?
- Log in to the WM Mobile App and click the Services icon in the bottom navigation bar.
- Select the location and service you would like to view service history requests for.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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