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How do I change my services?
Summary
Learn how to adjust the size, quantity or pickup frequency of your trash or recycling container.
Residential or roll-off dumpster customers
Use the “Request Help” button below to adjust your container size, amount or pickup frequency depending on your eligibility.
Commercial customers (single account linked)
- Log in to My WM and navigate to the "Do More Online" section.
- Select Change Service on the current service, complete the steps and submit your changes to complete the process.
Commercial customers (multiple accounts linked)
- Log in to My WM, navigate to the "My Services" section and click Change Service.
- Select the correct service address, then click Change Service or Add Waste Services based on what you need.
- Complete the steps and submit your changes to complete the process.
If the change option isn't available, it means you're not eligible to make changes online. Please scroll down and click Request Help.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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