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How do I change my services?
Summary
Learn how to adjust the size, quantity or pickup frequency of your trash or recycling container.
Commercial customers (single account linked)
- Log in to My WM and navigate to the "Do More Online" section.
- Select Change on the current service or Add New Trash Dumpster or Recycling Dumpster based on what you need.
- Complete the steps and submit your changes to complete the process.
Commercial customers (multiple accounts linked)
- Log in to My WM, navigate to the "My Services" section and click Adjust Service.
- Select the correct service address, then click Change or Add New Trash Dumpster or Recycling Dumpster based on what you need.
- Complete the steps and submit your changes to complete the process.
Residential or roll-off dumpster customers
Use the “Request Help” button below to adjust your container size, amount or pickup frequency depending on your eligibility.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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