Tell us how you want to connect and we'll put you in touch with an agent.
How do I view my next pickup?
Summary
Learn how to find details about your next trash, recycling or yard waste pickup.
For customers with a My WM profile, the My WM mobile app is the quickest way to view time and date details about your next pickup. You can also use wm.com:
Logged in to My WM (single linked account)
- Log in to My WM.
- From the My WM dashboard, you can view your services and details for your next scheduled pickup.
Logged in to My WM (multiple linked accounts)
- Log in to My WM.
- From the My WM dashboard, navigate to "My Services" and select Manage My Services.
- From the "Select Service" dropdown menu, select an account address.
- Use the "Next Pickup" card to view details for your next scheduled pickup.
Not logged in to My WM
- From wm.com, click on Schedule & ETA near the top of the screen.
- Under “Continue As Guest”, input your information and click Verify.
- View your pickup details under “Next Pickup”.
Sometimes, unforeseen circumstances like traffic, weather or truck repairs may delay your pickup, but you should receive an alert if it cannot be completed. Learn how to receive text or email alerts here.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
Was this information helpful?