Weather Service Alert for Illinois Customers:

Due to the forecasted extreme heat, services for the following counties will being earlier than normal on Wednesday, July 17, 2019 through Friday, July 19, 2019.

  • Cook County- Start time 5:00 a.m.
  • DuPage County- Start time 5:00 a.m.
  • Knox County - Start time 4:30 a.m.
  • LaSalle County- Start time 5:00 a.m.
  • McDonough County- Start time 4:30 a.m.
  • Tazewell County- Start time 4:30 a.m.
  • Will County- Start time 5:00 a.m.

As a reminder, residential trash, recycling, and yard waste items should be placed at the curb no later than the listed start time on the day of service.

Your cooperation is greatly appreciated. We will make every effort to notify you of weather-related service impacts. Please ensure we have your updated contact information including your email and phone number. You can obtain updated information regarding your service by:

1. Checking your Waste Management account on www.wm.com to view your service schedule.

2. Utilizing our chat feature through www.wm.com.

3. Emailing us at wmilmv@wm.com

4. Calling us at 800-964-8988 Monday through Friday from 7:30am to 5:00pm CST.


We are committed to servicing all customers as conditions safely permit. We appreciate your patience and apologize for the inconvenience. Thank you for being a valued Waste Management customer.