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Where do I find my payment and billing history or pending charges?
Summary
Learn about the Billing Overview section and how the pending charges tab can alert you to one-time charges before you see them on your invoice. Follow the steps below to access your payment history and view past invoices.
We get it – things change! The pending charges tab in the Billing Overview section will alert you to one-time charges before you see them on your invoice. Follow the steps below to access your payment history and view past invoices.
Single Account User
- Log in to My WM.
- From the dashboard, under the "Billing" card, select Billing Details.
- Find your invoice history, payment history, and pending charges under their respective tabs.
- If there is an invoice overdue you will see it highlighted in red under the invoice history tab.
Multiple Account User
- Log in to your My WM
- From the dashboard, under "Billing Overview" select the correct account, then select Billing details.
- Find your invoice history, payment history, and pending charges under their respective tabs.
- If there is an invoice overdue your will see it highlighted in red under the invoice history tab.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.