Residential Service

Propane

e provide propane services to residential and commercial customers: on-call or keep full service, free lease for first year, new installations, leak testing, 24-hour emergency service. We have a selection of different sizes to meet your needs (250 gallon, 320 gallon, 500 gallon, 1000 gallon). Call 661 822 6871 for more information or to schedule service.

Portable Toilets

We have clean, spacious, easy to schedule portable toilet rentals. From single stalls to trailer-sizes, our temporary portable restroom services are available in sizes and configurations for a wide variety of projects. Call 661 822 6871 for more information or to schedule service.

Septic

Residents and commercial customers can call to have the sludge removed from septic tanks and grease traps. We provide immediate response, septic certifications, we pump both sides of the tank, lids are located and uncovered, and emergency response team is available. Additional services include holding tanks and RV pumping. Call 661 822 6871 for more information or to schedule service.

Document Destruction

We provide secure, on-site shredding. Bring documents to us, or we will come to you. Weekly, bi-weekly, or monthly service available. We recycle! Call 661 822 6871 for more information or to schedule service.

For more information on these services, click here.

Single Family Residential Service

Weekly residential service consists of:

1-96 gallon WM issued trash container. Additional trash carts are available for weekly service for an additional monthly fee.

If you occasionally have extra material that does not fit in to your WM issued container, let us know in advance and we can schedule the extra bags and bulky items for pick up on your regular service day. Items must be scheduled in advance each time and are subject to an additional charge.

Please set all carts out at curbside by 6:00am. Better yet, how about the night before?

Carts should be placed at curbside with the lid opening towards the street and side by side at least 3 feet apart. Clearance should be 3 feet in each direction away from parked cars or free standing objects.

Maximum Weight Limit

96 gallon Trash Cart: 250 lbs
Personal Containers / Trash Bags: 35 lbs.

To avoid having an overweight cart, or causing possible damage to the cart or truck, do not place rocks, concrete, brick or dirt in carts. All trash inside must fall out when the cart is serviced. Please DO NOT overfill carts or compact waste into the cart. To minimize excess trash blowing in your neighborhood, please place cart out for collection with the lid completely closed.

If the cart is overweight, the driver will attempt to service it and notify the resident by leaving an Important Notice tag attached to the cart. If, however, we are unable to empty the cart, the cart will be tagged overweight and the resident will need to lighten the contents for the following week's service.

Resident Responsible for Cart

Each resident is responsible for the cleaning and security of the trash and recycling carts. If carts are damaged or destroyed, other than by normal usage, please contact the Customer Service Center to place an order for replacement. As a courtesy to your neighbor, please promptly remove carts after service.

Prohibited Waste

Do not place the following hazardous waste in your cart: paint, oil, automotive batteries, tires, hot ashes, hazardous waste, E-waste, infectious waste and dead animals (weighing more than 10 lbs). If these materials are found in the cart, it will be tagged and not serviced.

Illegal Dumping

Do you know of anyone illegally disposing of trash? Take part in keeping our community clean by reporting any illegal activity. Call the Illegal Dumping Hotline at (888) 8DUMPING (838-6746) or www.stopillegaldumping.com. Stay in touch and read the most recent Local Trash Talk newsletter for up to date information, programs, and services.

Bulky Item Pick-Up

Call the Customer Service Center at least one day in advance, prior to your service day to arrange this special service. You will be able to place the items at your curb. There is a nominal charge for bulky item pick-ups.

Acceptable Bulky Items Examples of bulky items are: furniture (e.g., mattress, box spring, desk), stove, washers, garage door openers and water heaters. PVC pipes, wood and metal must be bundled (3' in length and 18" in diameter) and not heavier than 35 lbs. Bulky items cannot exceed 300 lbs each.

Non-Acceptable Bulky Items Household Hazardous Waste (HHW) (e.g., oil, paint, tires and batteries), TVs, microwaves, monitors, computers, car motors and parts, spas, pianos, camper shells, and cast iron bathtubs.

Christmas Tree Recycling

Quartz Hill Area Only: Clean Christmas trees without stands and flocking will be picked up at curbside the first two weeks in January. Please contact Customer Service for exact dates. 

Billing and Payments

Quarterly invoices are generated every three months. Payment is due within 10 days of the date of the invoice. Pay by check, Visa, Mastercard, American Express or cash.

Payment Methods

• Phone: (661) 947-7197*
• Website: Pay your invoice online here
• Walk In: Payment Centers Listed Below
• Mail: Waste Management - P.O. Box 79168 - Phoenix, AZ 85062-9168
  
  * (A transaction fee will be applied to payments received over the phone by credit card)

To ensure proper credit to your account, please indicate your Waste Management Customer ID on your check and enclose the remittance slip with your payment. Missing remittance slips may result in a delay of payment application to your account.

If service is interrupted for non-payment, the past due balance and two month's service is required to be paid in advance to re-establish service.

All returned checks are subject to a $25.00 service fee.

Waste Management offers a 5% discount on accounts paid annually.

Senior Discount

Requirements: a) Applicant is 62 years of age or older, b) service must be in applicants name, and c) copy of driver's license and utility bill required.

Click Here to View and Print Your Senior Discount Policy & Application.

Mail completed application to:

Waste Management of Antelope Valley
Attn: Senior Discount Program
1200 W. City Ranch Rd., Palmdale, CA 93551

• Free Trash Disposal Days - Twice per year, residents can drop-off up to 1 ton of trash, free of charge during April and October. Call the Customer Service Center for exact dates. To reduce litter, please remember to tarp all loads before visiting the landfills.
• Free Bulky Item Drop-off - Residents can drop-off one bulky item (e.g., sofa, table, mattress, etc) per year, free of charge. Must provide proof of residence.
• Free Waste Tire Drop-off - Residents can drop-off up to 4 waste tires per year, free of charge. Must provide proof of residence.