Important Service Info for Customers Affected by California Wildfires
DownloadTrash, Recycling & Yard Waste Pickup
At WM, we're proud to take care of our Chatsworth-SMM neighbors — and our planet — with residential trash pickup, organics and recycling services.
WM observes the following holidays in your community: New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day If your service day falls on or follows one of these observed holidays, your service will be delayed by one day for that week only.
Important Announcement
Your everyday choices matter, and we’ve made it easier for you to make a difference. Recycling at home now includes plastic and paper to-go cups. Recycle these materials and show that small steps lead to big change. See how else you can help your community thrive.
Video
Learn the truth behind three common recycling myths so you can help more materials find a second life.
Residential Trash & Recycling
Review local residential trash & recycling guidance before your next pickup or service request.
Service and Collection Information
WM provides a 96-, 64- or 35-gallon cart (black) to collect trash weekly. Rates vary based on cart size selected. To view your specific service day, please click here, enter your address and select “Verify.”
Container Setout Instructions
Place container on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep container at least three feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in Your Container
As of January 1, 2022, SB 1383 requires Californians to sort and separately collect food scraps, yard debris, and food-soiled paper from trash and recycling. This means food scraps are no longer acceptable in your trash container. For more information on SB 1383, visit wm.com/SB1383
Acceptable items include standard household trash like chip bags, plastic bags, and textiles (donate if lightly used).
Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste, and food scraps.
Set Up New Residential Service
Sign up for new service online, any time by entering your address in the “Set Up Your Service” section above.
Missed Pickup
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups can only be reported for successful service attempts and within 3 days of the pickup. Visit our support article for more details.
Request an Additional Container
Additional carts are available for a fee. Click here to request help with changes to your services.
Request a Container Repair or Replacement
Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select “Container Issue” and follow the prompts to submit.
Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.
Important Service Info for Customers Affected by California Wildfires
Download
Chatsworth-SMM has chosen WM to provide waste pickup, but you'll need your own WM profile to ensure proper service and billing. Enter your address and we'll help you get set up.
