2025 Chino Hills Commercial Service Guide
DownloadTrash, Recycling & Organic Waste Pickup
WM helps Chino Hills take care of business with commercial waste services that set the standard for sustainability.
If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
Video
Discover the reality behind common recycling myths so you can help more materials find a second life.
Review local commercial trash & recycling guidance before your next pickup or service request.
Service & Collection Info
WM provides 32, 64 or 96 gallon carts or 2, 3, 4 or 6 yard bins.
Service Schedule & ETA
View your standard service schedule, next pickup day and get ETA updates on your service day by
signing up or logging in to your My WM account. On the My WM dashboard, navigate to the corresponding service card for relevant information.
Container Setout Instructions
All containers should be placed in locations that allow easy access and convenient use by customers and are safely accessible to the hauler. Containers should be placed on a paved or hard and level surface whenever possible.
Set Up New Commercial Service
Click here to request help with signing up for new services.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in Your Container
As of January 1, 2022, SB 1383 requires Californians to sort and separately collect food scraps, yard debris, and food-soiled paper from trash and recycling. This means food scraps are no longer acceptable in your trash container. For more information on SB 1383, visit wm.com/SB1383
Acceptable items include standard household trash like chip bags, plastic bags, and textiles (donate if lightly used).
Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste, and food scraps.
Report a Missed Pickup
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were accessible and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups can only be reported for successful service attempts and within 3 days of the pickup. Visit our support article for more details.
Additional Questions
Have questions about your bill, need to request a container repair, or adjust your communication preferences? Convenient My WM self-serve capabilities are available to help you manage your services. Log in or sign up for a My WM account and get started.
Commercial Trash & Recycling
The city has chosen WM to provide waste pickup, but you'll need your own WM profile to ensure proper service and billing. Enter your address and we'll help you get set up.
At WM, we're proud to take care of our Chino Hills neighbors — and our planet — with residential trash pickup, organics and recycling services.