Residential Service Guide
DownloadWest Sacramento has partnered with WM to provide residential waste service that sets the standard for sustainable trash disposal and recycling.
If a holiday falls on a weekday, collections for the rest of the week will be pushed back a week day. For a Thursday holiday, service would be on Friday, and Friday service would be Monday. For holidays on Saturday or Sunday, there are no delays.
Collection holidays are New Year's Day, Thanksgiving Day, and Christmas Day.
Important Announcement
Your everyday choices matter, and we’ve made it easier for you to make a difference. Recycling at home now includes plastic and paper to-go cups. Recycle these materials and show that small steps lead to big change. See how else you can help your community thrive.
Video
Learn the truth behind three common recycling myths so you can help more materials find a second life.
Residential Trash & Recycling
Review local residential trash & recycling guidance before your next pickup or service request.
Service & Collection Information
WM provides a 96, 64, or 35 gallon (gray) cart for weekly trash collection. Rates vary based on cart size selected. To view your specific service day, please click here, enter your address and select “Verify.”
Container Setout Instructions
Place cart on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep cart at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charges or will not be collected.
What Belongs in Your Container
As of January 1, 2022, SB 1383 requires Californians to sort and separately collect food scraps, yard debris, and food-soiled paper from trash and recycling. This means food scraps are no longer acceptable in your trash cart. For more information on SB 1383, visit wm.com/SB1383.
Acceptable items include standard household trash such as chip bags, plastic bags, and textiles (donate if lightly used).
Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste, and food scraps.
Set Up New Residential Service
For new service starts, please contact the City of West Sacramento at 916-617-4589.
Report a Missed Pickup
If your container was curbside by the specified time and not emptied, click here to report a missed pickup via the link that will appear under the “Next Pickup” section after 6 p.m. on your service day and will remain for 72 hours. Missed pickups cannot be scheduled if your container was not out or was blocked at the time of service.
If you do not see the “Report Missed Pickup for Prior Service” link, that means you are not eligible or are outside the specified time.
Questions? Unable to submit your request? Please scroll to the bottom of the page to live chat with an agent or request help.
Request an Additional Container
Additional carts are available for a fee. Click here to submit a request for help to make changes to your service. Select “Continue as Guest,” enter your address, and follow the prompts to submit a request.
Request a Container Repair or Replacement
To view your eligibility to request a container repair or replacement, please visit our support article, scroll to the “Residential” section, click “Get Started,” and enter your address.
Questions? Unable to submit your request? Please scroll to the bottom of the article to Request Help”.
