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Service & Scheduling

Pickup schedules, ETAs, missed pickups, and alerts.

Top Articles

How do I view my pickup schedule for my recurring service?

Learn how to find details about your next trash, recycling, or yard waste pickup.

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How can I tell if my waste pickup was delayed or missed ?

Learn how to identify a missed pickup for recurring trash, recycling, organics or yard waste and report one if necessary.

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How do I check my order status for one-time service requests?

Learn how to check the status of one-time requests—such as repairing or replacing a lost or missing cart, scheduling a bulk pickup, requesting temporary roll-off dumpster service, or arranging an extra pickup—within your Order History. At this time, online functionality is only available to customers logged in to My WM.

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Weather Alerts
  • How to receive alerts and prepare for severe weather
  • How to manage waste before and after a hurricane or storm
Today's Schedule
  • What is the WM Smart Truck® program?
  • How can I tell if my waste pickup was delayed or missed ?
  • How do I check my order status for one-time service requests?
  • How do I view my pickup schedule for my recurring service?
  • How do I edit or cancel an empty and return request?
  • What is my recycling schedule if I'm serviced every other week?
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© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

Sitemap

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

Sitemap