Why Choose WM?
At WM, we empower people to live more sustainably while upholding our commitment to first-in-class reliability and customer service. You can trust us to manage your waste the right way and always be a good neighbor.
Great dependable service and excellent value. I’m very pleased that I switched my service to WM
- WM Customer
The service is exceptional. I have seen drivers taking time with kids and being good stewards in our community.
- Residential Customer
The WM driver(s) are reliable, friendly and always wave if we are outside. We also appreciate notices when a schedule change is necessary. Thanks for the great service.
- WM Customer
Reliable services and convenient paying methods and plans.
- WM Customer
Love my service, been using Waste Management since we moved here over 15 years ago. Never had a problem and always go the extra step. Easy to call and add service as well!! Thanks, keep up the great work :)
- WM Customer
Always on time and I especially appreciate the reminder text/email messages when service is going to be delayed due to a holiday
- WM Customer
INSIDE WM
Through numerous programs and partnerships, WM is empowering current and future generations to protect our planet.
INSIDE WM
We’re helping to build a better tomorrow with advances in renewable energy, recycling technologies and more.
RECYCLE RIGHT
From Recycling 101 to our library of helpful resources, we’ve got the tips and tools to help you recycle right.
Serious accolades are proof of serious commitments. When you're focused on the right things, the recognition will follow.
Fortune Magazine recognized WM as one of its “World’s Most Admired Companies 2022.”
Ethisphere recognized WM for understanding the value of leading, making values-based decisions and remaining committed to integrity.
WM ranked highest in industry on the 2021 Dow Jones Sustainability Indices, being named category leader among world’s top companies for the fourth consecutive year.
As North America's largest environmental solutions provider, WM is so much more than "managing waste."
Watch the video for a look at the infrastructure, innovation and expertise that's fueling our drive for a better future.
Sustainability is tough, but your part can be easy. With online service options at the touch of a button, you can help WM serve you — and the planet — better.
|  |  |  |
Type of Service | For Home | For Business | For Home and Business |
24/7 online account management | Yes | Yes | Yes |
Fast, easy online ordering | Yes | Yes | Yes |
Change services online | Yes | Yes | Yes |
Request extra pickups online | Yes | Yes | Yes |
Report missed pickups online | Yes | Yes | Yes |
Communications on your terms | Yes | Yes | Yes |
AutoPay & Paperless Billing | Yes | Yes | Yes |
Accessible live chat support | Yes | Yes | Yes |
Manage services with WM app | Yes | Yes | Yes |
WM strives to ensure that your trash, recyclables and other materials are safely collected and responsibly processed for disposal or recycling. You can have peace of mind with our reliable service to manage your collections.
