Suppliers Overview
Our suppliers are essential to our business and our customers.
Play an integral part in helping our business run.
As part of our standard business practices, WM has automated our Procure-to-Pay Process to improve operational efficiency and cost effectiveness. We are now using The COUPA Operating Network to manage purchase orders and receive invoices from suppliers. By implementing this tool, we have streamlined our work processes and payments to suppliers within contract terms.
We invite all suppliers to register through Coupa, our Supplier Onboarding Portal. Suppliers are not required to register with Coupa to participate in RFI and RFP processes. But if successful, registration is required to accept the bid award, start delivering the goods or services awarded and getting invoices processed and paid.
If a supplier is not registered at award, the supplier will be invited to become a Supplier for WM. See the FAQs & Guides page for onboarding processes and answers to general onboarding questions. Note, incomplete or inaccurate information will result in a delay in supplier registration.
If you have any questions or technical issues about registering on the Coupa network, please contact Coupa directly or visit the Coupa Success Portal for Suppliers.
For help with the registration process, click here to view our onboarding video.
If you are a current supplier and are required to deliver goods and services via a purchase order, there are the terms and conditions that apply.
If you are a current supplier, it is your responsibility to keep WM informed of any changes to the following:
Certificate of Insurance (COI): If you are performing any service on a WM site, ensure that your COI is up to date.
Address Information: Ensure that your addresses are up to date, both your company’s ordering and remittance address.
Email Address Information: Ensure that your company’s email address is up to date for receiving purchase orders.
Company Bank Account: Ensure that your company’s bank account information is current.
Primary Contact Information: Ensure that your company’s primary contact is up to date in our system.
You can initiate these changes via the Coupa Supplier Portal. If you do not have a Coupa Supplier Portal account, see the Supplier Registration and e-Invoicing Guide to create one.
WM’s Small Business Subcontractor Program mission is to be an advocate and ally for often overlooked and underutilized small businesses. We do this by taking a grassroots effort through research and analytics to help us identify businesses that can support our operations at a market area level. Our commitment to small businesses aligns with this vision and provides all qualified suppliers equal access to purchasing opportunities.
WM works with small businesses to make a difference in the lives of the communities we serve. By engaging and developing small and local businesses, we can create a more sustainable competitive advantage and build a supplier base that reflects WM’s values and commitments.
WM, in accordance with our business values and sustainability strategies, strives to conduct business with all suppliers in an environment that demonstrates mutual trust, fairness, integrity and inclusion of different perspectives.
Our program focuses on maintaining a balance between high levels of service, quality and competitive pricing, while assisting small businesses that serve their local communities. For the opportunity to do business with WM we invite all suppliers to register for the Coupa Supplier Portal.
If you are a current supplier and are required to deliver goods and services via a purchase order, take a look at terms and conditions that may apply.
Our suppliers are essential to our business and our customers.
