Learn how to enroll in or cancel Paperless Billing and qualify for the Administrative Charge waiver.
Get notified as soon as your invoice is ready by enrolling in Paperless Billing. When you enroll in both AutoPay and Paperless Billing you are also eligible to receive a waiver of the 8.50 Administrative Charge on each invoice.
To enroll in Paperless Billing:
Log in to your My WM account
From your Dashboard, click Billing Overview
Navigate to the Paperless Billing column and select Enroll
Read the Terms and Conditions and click Finish
Note: If you have multiple accounts linked to your profile, you will need to enroll each account separately. Paperless Billing may not be available if you are a landfill customer or if you pay for service through a homeowner's association, city or other third parties.
To unenroll from Paperless Billing:
From the Billing Overview page, navigate to the Paperless Billing column
Select Stop Paperless Billing
Click Yes to confirm
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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