Learn how to make a payment to your WM account online or over the phone.
Pay online (Logged in to My WM)
Log in to My WM and go to the "Billing" tab
Select Make a Payment and follow the steps to make a full or partial payment
If you have multiple services associated with your account, make sure the correct customer ID is selected in the drop-down. When making payments on multiple accounts at once, all accounts will be paid in full.
Pay online (Not logged in to My WM)
From wm.com, click on Make a Payment near the top of the page
Fill out the information in the “Continue As Guest” section and click Verify
On the “My Payment” screen, select a payment method and click Continue
Follow the steps to complete payment
Pay over the phone
Dial 866-964-2729 and follow the prompts to make a payment for a single account. Having your customer ID or service address on hand will make payment easier.
Our phone system only allows payment to a single service address/customer ID at a time. To pay multiple accounts at the same time, log in to My WM and follow the steps above.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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