Find out how to reinstate an inactive or cancelled WM account.
Unlike a seasonal or vacation hold, which is a temporary pause of service done by request, an account can become inactive or cancelled due to an unpaid invoice or outstanding balance. If your account is cancelled or inactive due to an unpaid invoice or outstanding balance, you can follow the steps below to restore your service.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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