Bulk Garbage Pickup

First we will need to gather some information, including who you are, where you are located, and what you have for us to pick up. After we verify that we can help you, we will give you a cost estimate. If that works for you, we will schedule your pickup and give instructions on how to prepare for your pickup day. If you're ready to schedule, use the Live Chat link during normal business hours.

Scheduling availability and the items we accept vary by area. The best way to find out whether the service is available in your area is to check your address with one of our agents through Live Chat or by phone during regular business hours.

Yes, you can. Simply enter your address in the box near the top of this page to see if bulk pickup is available in your area.

You can schedule a bulky item pickup by logging in to My WM and using the Bulky Item Pickup link on the My Services page.

The cost not only varies by area, but also depends on what you’re looking to dispose of and how much you have.

The best way to get a cost estimate is to contact one of our agents through Live Chat or by phone during regular business hours. We will provide an estimate before scheduling your pickup.

In some areas, WM works with your city or county to proactively schedule bulk pickup for your service address.

Please visit your city or county website for information on schedules, pricing, acceptable items, and proper preparation.

To ensure we are following all federal, state, and local laws, the items we accept vary by area. The best way to find out if something is acceptable in your area, is to check your address with one of our agents through Live Chat or over the phone during normal business hours.

For items with a little life left in them, check local options for donating (reuse) or recycling. There may be someone out there that can’t wait to say “Hello” to that same item.

Preparation guidelines for large or bulky item pickup vary by area. The best way to find out if this service is available in your area is to check your address with one of our agents through Live Chat or by phone during regular business hours. Some general guidelines include:

• Items covered in fabric (mattresses, box springs, sofas, etc.) must be covered in plastic

• Items that hold water (dishwashers, water heaters, toilets, etc.) must be drained or the liquid solidified

• Freon must be removed from items that contain it (refrigerators, freezers, etc.) by a certified individual. Some locations may collect items that still contain Freon for an additional fee.

• Long items (poles, playground equipment, etc.) must be cut into four-foot sections

Occasionally, items are placed at the curb that our drivers cannot accept. When this occurs, our drivers will tag the item and provide additional information explaining why it was not accepted.

Sometimes the tags are blown away by the wind, so you may want to follow up with one of our agents through Live Chat or by phone during regular business hours.

We do our best to respond to each form within 1–2 business days. If your request was submitted more than 2 business days ago, we suggest contacting one of our agents through Live Chat or by phone during regular business hours. This will ensure that your pickup is scheduled and that you understand the next steps before you disconnect.

At the very top of any WM.com page, you will see a tab that takes you to our Drop-Off Locations page, where you can find facilities near you. For more information about acceptable materials and the cost to dispose of them, please contact us at 800-963-4776.

Occasionally, things happen and our drivers are unable to make it on the scheduled service day, so they will arrive the following day.

If your items have not been collected within 3 days of your scheduled service, please follow up with one of our agents through Live Chat or by phone during regular business hours.

They will be able to provide additional information on the status of your pickup and help you reschedule if necessary.