Why Choose WM?
Why Choose WM?
Join Our Sustainability Journey
At WM, we empower people to live more sustainably while upholding our commitment to best-in-class reliability and customer service. You can trust us to manage your waste the right way and always be a good neighbour.
Dependable service and excellent value
Great, dependable service and excellent value. I’m very pleased that I switched my service to WM.
- WM Customer
Drivers spend time with the kids
The service is exceptional. I have seen drivers taking time with kids and being good stewards in our community.
- Residential Customer
Appreciate notifications when a schedule change is necessary
The WM driver(s) are reliable, friendly and always wave if we are outside. We also appreciate notices when a schedule change is necessary. Thanks for the great service.
– WM customer
Convenient payment methods and plans
Reliable services and convenient payment methods and plans.
- WM Customer
Keep up the great work
Love my service. We've been using Waste Management since we moved here over 15 years ago. We've never had a problem, and they always go the extra mile. It's easy to call and add services as well! Thanks, keep up the great work :)
- WM Customer
Appreciate the reminder text/email messages
Always on time, and I especially appreciate the reminder text/email messages when service is going to be delayed due to a holiday
- WM Customer
Why Choose WM?
INSIDE WM
Social Impact
Through numerous programs and partnerships, WM is empowering current and future generations to protect our planet.
INSIDE WM
Sustainable Technology
We’re helping to build a better tomorrow through advances in renewable energy, recycling technologies and more.
RECYCLE RIGHT
Recycle Right
From Recycling 101 to our library of helpful resources, we’ve got the tips and tools to help you recycle right.
Don't Take Our Word for It
Serious accolades are proof of serious commitments. When you're focused on the right things, the recognition will follow.
Fortune - World’s Most Admired Companies
Fortune Magazine recognized WM as one of its “World’s Most Admired Companies 2022.”
World's Most Ethical Company
Ethisphere recognized WM for understanding the value of leadership, making values-based decisions and remaining committed to integrity.
Sector Leader & Sustainability Yearbook Award
WM ranked highest in the industry on the 2021 Dow Jones Sustainability Indices and was named the category leader among the world’s top companies for the fourth consecutive year.
Go Beyond Waste Management
As North America's largest environmental solutions provider, WM is so much more than "managing waste."
Watch the video for a look at the infrastructure, innovation and expertise that's fuelling our drive for a better future.
Get Service on Your Terms
Sustainability is tough, but your part can be easy. With online service options at the touch of a button, you can help WM serve you — and the planet — better.
|  |  |  |
Type of Service | For Home | For Business | For Home and Business |
24/7 online account management | Yes | Yes | Yes |
Fast, easy online ordering | Yes | Yes | Yes |
Change services online | Yes | Yes | Yes |
Request additional pickups online | Yes | Yes | Yes |
Report missed pickups online | Yes | Yes | Yes |
Communications on your terms | Yes | Yes | Yes |
AutoPay & Paperless Billing | Yes | Yes | Yes |
Accessible live chat support | Yes | Yes | Yes |
Manage services with the WM app | Yes | Yes | Yes |
Think Green®
WM strives to ensure that your garbage, recyclables and other materials are safely collected and responsibly processed for disposal or recycling. You can have peace of mind with our reliable service to manage your collections.
Explore WM Services
Residential Garbage & Recycling Pickup
Learn More About Garbage and Recycling Pickup
Commercial Garbage & Recycling Service
Learn More About Business Trash & Recycling Pickup
Dumpster Rentals
Learn More About Roll-Off Dumpster RentalResidential Garbage & Recycling Pickup
Learn More About Garbage and Recycling PickupCommercial Garbage & Recycling Service
Learn More About Business Trash & Recycling Pickup