Butte County - Residential Rates 2024
DownloadTrash, Recycling & Yard Waste Pickup
At WM, we're proud to take care of our Butte County neighbors — and our planet — with residential trash pickup, organics and recycling services.
If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
FACILITY ANNOUNCEMENT
On August 28, 2026, the City of Chico's Composting Facility will permanently close. Residential trash, recycling, and yard waste collection services in Butte County will continue as normal. Customers who self-haul green waste materials should use Old Durham Wood Co. at 1156 Oroville-Chico Hwy, Durham, CA 95938.
Important Announcement
Your everyday choices matter, and we’ve made it easier for you to make a difference. Recycling at home now includes plastic and paper to-go cups. Recycle these materials and show that small steps lead to big change. See how else you can help your community thrive.
Residential Trash & Recycling
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Recycle dry bottles, cans, paper and cardboard
Keep food and liquid out of the recycling
No loose plastic bags or film, and no bagged recyclables
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Keep lids closed.
It prevents litter
It prevents propriety damage
And protects our community
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Set carts always against the curb
Carts should be at least 3 feet apart from other objects
Avoid overages to facilitate service
Review local residential trash & recycling guidance before your next pickup or service request.
Service & Collection Information
WM provides a 96, 64 or 32 gallon cart (black lid) for weekly trash collection. Rates vary based on cart size selected. To view your specific service day, please click here, enter your address and select "Verify.”
Container Setout Instructions
Place container on the street with wheels against the curb by 5 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in Your Container
Acceptable items include standard household trash like chip bags, plastic bags, and textiles (donate if lightly used).
Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste, and food scraps.
Set Up New Residential Service
Sign up for new service online, any time by entering your address in the "Set Up Your Service” section above.
Report a Missed Pickup
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups must be reported within three (3) days and will not be eligible for recovery pickup if your container was not out or was blocked at the time of service. Visit our support article for more details.
Request an Additional Container
Additional carts are available for a fee. Click here to request help with changes to your services.
Request a Container Repair or Replacement
Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select "Container Issue” and follow the prompts to submit.
Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.
Butte County has chosen WM to provide waste pickup, but you'll need your own WM profile to ensure proper service and billing. Enter your address and we'll help you get set up.
