If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
Home Waste Service in Chico, CA
Trash, Recycling & Yard Waste Pickup
At WM, we're proud to take care of our Chico neighbors — and our planet — with residential trash pickup, yard, and recycling services.
Set Up Service
The city has chosen WM to provide waste pickup, but you'll need your own WM profile
to ensure proper service and billing. Enter your address and we'll help you get set up.
Organics Coming Soon
Organics collection is not currently available to Chico residents, but it will soon be mandatory. Check back for more information and see materials that will be accepted.
Residential Pickup Schedules
Collection holidays are New Year’s Day, Fourth of July, Thanksgiving Day, and Christmas Day.
My WM Quick Access
Service Guides & Instructions
Service & Collection Information
WM provides a 96, 64 or 32 gallon cart for weekly trash collection. Rates vary based on cart size selected. To view your specific service day, please click here, enter your address and select "Verify.”
Container Setout Instructions
Place container on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
- All trash should be bagged.
- Do not overfill your container — the lid must close tightly.
- Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in Your Container
- Acceptable items include standard household trash like food waste, chip bags, paper towels, plastic bags, and textiles (donate if lightly used).
- Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste.
Set Up New Residential Service
Sign up for new service online, any time by entering your address in the "Set Up Service” section above.
Report a Missed Pickup
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups must be reported within three (3) days and will not be eligible for recovery pickup if your container was not out or was blocked at the time of service. Visit our support article for more details.
Request an Additional Container
Additional carts are available for a fee. Click here to request help with changes to your services.
Request Container Repair or Replacement
Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select "Container Issue” and follow the prompts to submit.
Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.
These documents contain important information related to your WM services. We recommend you print or download them for quick reference.
Video
Recycling Basics
- Recycle dry bottles, cans, paper and cardboard
- Keep food and liquid out of the recycling
- No loose plastic bags or film, and no bagged recyclables
Need help?
Find a solution online or connect with a support agent.
Drop-Off Locations
Please enter your address to search for the nearest drop-off locations.
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