If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
Home Waste Service in Hayward, CA
Organics, Recycling & Trash Pickup
At WM, we're proud to take care of our Hayward neighbors — and our planet — with residential trash pickup, organics and recycling services.
Set Up Your Service
The city has chosen WM to provide waste pickup, but you'll need your own WM profile
to ensure proper service and billing. Enter your address and we'll help you get set up.
Residential Pickup Schedules
Collection holidays are New Year's Day, Thanksgiving Day, and Christmas Day.
My WM Quick Access
Service Guides & Instructions
Service and Collection Info
WM provides a 96-, 64-, 35- or 20-gallon dark gray cart to collect trash. Rates vary based on cart size selected. Find your specific collection day and view your service ETA by signing up for a My WM account.
Container Setout Instructions
Place carts on the street with wheels against the curb and handle of the cart facing your house the night before your scheduled collection or by 6 a.m. on collection days and remove same day. Keep carts at least three feet from parked cars, mailboxes and other obstacles that may prevent WM team members from picking it up.
Set up New Residential Service
Contact WM at 510-537-5500 to set up new service.
How to Prepare Your Materials
All trash should be bagged. Don't overfill your cart - the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in your Cart
Beginning January 1, 2022, SB 1383 requires Californians to sort and separately collect food scraps, yard debris and food-soiled paper from trash and recycling. This means food scraps are no longer acceptable in your trash container. For more information on SB 1383, visit https://www.wm.com/us/en/sb1383 Acceptable items include standard household trash like chip bags, plastic bags, & textiles (donate if lightly used). Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste and food scraps.
Have more questions about what goes into each curbside container? Visit StopWaste's RE:source guide.
Additional Questions
Have questions about your bill, need to request a container repair, or adjust your communication preferences? Convenient My WM self-serve capabilities are available to help you manage your services. Visit https://www.wm.com/us/en/user/register to sign up for an account and get started.
Report a Missed Pickup
Did you know you can get updates on your service ETA with My WM? If containers were curbside by the specified time and were not emptied, you can report a missed pickup online with My WM.
These documents contain important information related to your WM services. We recommend you print or download them for quick reference.
Need assistance?
Learn how to resolve your issue online or connect with a WM Support agent.
Drop-Off Locations
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