If your container was curbside by the specified time and not emptied, click here to report a missed pickup via the link that will appear under the "Next Pickup” section after 6 p.m. on your service day and will remain for 72 hours. Missed pickups cannot be scheduled if your container was not out or was blocked at the time of service.
If you don’t see the "Report Missed Pickup for Prior Service” link, that means you are not eligible, or are outside the specified time.
Questions? Unable to submit your request? Please scroll to the bottom of the page to live chat with an agent or request help.