Home Waste Service in Decatur, IL

WM provides a 96 or 64 gallon cart for weekly trash collection. To view your specific service day, please click here, enter your address and select “Verify”.

Place container on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.

All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.

Acceptable items include standard household trash like food waste, chip bags, paper towels, plastic bags, and textiles (donate if lightly used).

Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste.

Sign up for new service online, any time by entering your address in the “Set Up Your Service” section above.

Did you know you can get updates on your service ETA by or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.

Missed pickups cannot be scheduled if your container was not out or was blocked at the time of service and must be reported within five (5) days. Visit our support article for more details.

Additional carts are available for a fee. Click here to request help with changes to your services.

Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select “Container Issue” and follow the prompts to submit.

Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.