If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For example, for a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
Residential Waste Service in Charlotte, NC
Recycling Pickup Service
Charlotte has partnered with WM to provide residential waste service that sets the standard for sustainable recycling.
Holiday Schedule
Check for holidays that may affect your service
Service Guides & Instructions
Service & Collection Information
A 96 gallon cart is provided for every other week WM recycling collection. To view your specific service day, please click here, enter your address and select "Verify."
Container Setout Instructions
Place container on the street with wheels against the curb by 7 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
What Belongs in Your Container
Recycle clean and dry bottles, cans, paper, and cardboard. Break down cardboard boxes to keep them from getting stuck in your container. Do not place plastic bags or liners in your container (local recycling drop-off programs for bags may be available). Reminder: According to state law, plastic numbers 1 & 2 and aluminum should always be recycled and never discarded in the garbage. Visit Recycle Right® for more information on recycling.
How to Prepare Your Materials
Empty loose recyclables directly into your container. No loose plastic bags and never bag your recyclables. Do not overfill your container – the lid must close tightly. Contaminated materials or overflow may be subject to an additional charge, or not collected. Looking for more information on how to set up a successful recycling system in your home? Visit Recycle Right® for step-by-step instructions, downloadable container labels, and more.
What is Contamination?
Contamination occurs when non-acceptable items are placed in your container. To avoid potential contamination charges or non-collection, and to ensure your recyclables have a chance at becoming new products, it's important that only the right items make their way into your recycling. Learn more about how you can reduce contamination at Recycle Right® wm.com/recycleright.
Set Up New Residential Service
For new service starts, please contact the City of Charlotte at 704-336-7600. CharMeck call center number is: 311, if the resident is in the local Charlotte area.
Report a Missed Pickup
If containers were curbside by the specified time and were not emptied, report a missed pickup by contacting the City of Charlotte at 704-336-7600. CharMeck call center number is: 311, if the resident is in the local Charlotte area.
Request a Container Repair or Replacement
To request a container repair or replacement, please contact the City of Charlotte at 704-336-7600. CharMeck call center number is: 311, if the resident is in the local Charlotte area.
Find tips, guides and important information related to your waste service. Download and save for quick reference.
Video
Recycling 101
Watch Recycling 101 to learn about the Three Basic Rules of recycling:
- Recycle dry bottles, cans, paper and cardboard
- Keep food and liquid out of the recycling
- No loose plastic bags or film, and no bagged recyclables
The Local Leader in Waste Management
Communities across North America trust WM for residential waste and recycling services.
We take the utmost care in everything we do — from collecting your trash and recycling to defining the future of sustainable waste management. WM is more than your waste services provider. We're your neighbors — proudly serving our community and our planet.
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