At WM, we're proud to take care of our Incline Village neighbors — and our planet — with residential trash pickup and recycling services.
The city has chosen WM to provide waste pickup, but you'll need your own WM profile
to ensure proper service and billing. Enter your address and we'll help you get set up.
For regular service and holidays
If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
WM works all holidays.
WM provides a 96, 64, or 32 gallon cart for weekly trash collection. Rates vary based on cart size selected. To view your specific service day, please click here, enter your address and select "Verify.”
Place container on the street with wheels against the curb by 7 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
Sign up for new service online, any time by entering your address in the "Set Up Service” section above.
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups must be reported within three (3) days and will not be eligible for recovery pickup if your container was not out or was blocked at the time of service. Visit our support article for more details.
Additional carts are available for a fee. Click here to request help with changes to your services.
Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select "Container Issue” and follow the prompts to submit.
Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.
These documents contain important information related to your WM services. We recommend you print or download them for quick reference.
Discover the reality behind common recycling myths so you can help more materials find a second life.
Find a solution online or connect with a support agent.
