When the holiday falls on a weekday, collection will be delayed one day for the remainder of the week. For example if the holiday falls on a Thursday your service will be on Friday and Friday service will be on Saturday. If a holiday falls on a Saturday or Sunday, there will be no delay.
Home Waste & Recycling Service in Storey County, NV
Trash Pickup Service
At WM, we're proud to take care of our Storey County neighbors — and our planet — with residential trash pickup services.
Set Up Service
The city has chosen WM to provide waste pickup, but you'll need your own WM profile to ensure proper service and billing. Enter your address and we'll help you get set up.
Residential Pickup Schedules
Service will not occur on Thanksgiving, Christmas or New Year's Day.
My WM & MoreQuick access to My WM and more tools to manage your service.
Quick access to My WM and more tools to manage your service.
Service Guides & Instructions
Trash
Service & Collection Information
WM provides a 96, 64 or 32 gallon cart for weekly trash collection. To view your specific service day, please click here, enter your address and select "Verify”.
Container Setout Instructions
Place container on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.
What Belongs in Your Container
Acceptable items include standard household trash like food waste, chip bags, paper towels, plastic bags, and textiles (donate if lightly used).
Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste.
Set Up New Residential Service
Sign up for new service online, any time by entering your address in the "Set Up Your Service” section above.
Report a Missed Pickup
Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were curbside by the specified time and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.
Missed pickups must be reported within three (3) days and will not be eligible for recovery pickup if your container was not out or was blocked at the time of service. Visit our support article for more details.
Request an Additional Container
Additional carts are available for a fee. Click here to request help with changes to your services.
Request a Container Repair or Replacement
Sign up or log in to your My WM account. Locate the appropriate service card (trash, recycling, organics, etc.) on the main dashboard and select "Container Issue” and follow the prompts to submit.
Questions? Unable to submit your request? Please scroll to the bottom of the support article to Request Help.
These documents contain important information related to your WM services. We recommend you print or download them for quick reference.
Video
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Learn the truth behind three common recycling myths so you can help more materials find a second life.
Need help?
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Drop-Off Locations
Please enter your address to search for the nearest drop-off locations.