Washoe County, NV Commercial Waste Service

WM provides a 96 gallon cart or a 1 to 6 yard bin for up to seven (7) times a week trash collection.

View your standard service schedule, next pickup day and get ETA updates on your service day by

signing up or logging in to your My WM account. On the My WM dashboard, navigate to the corresponding service card for relevant information.

All containers should be placed in locations that allow easy access and convenient use by customers and are safely accessible to the hauler. Containers should be placed on a paved or hard and level surface whenever possible.

If container is located in an enclosure or behind locked gates, access must be provided to WM.

All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected.

Acceptable items include standard household trash like food waste, chip bags, paper towels, plastic bags, and textiles (donate if lightly used).

Non-acceptable items include construction waste, auto parts, tires, household hazardous waste (paint, oil, household cleaners), medical or electronic waste.

Click here to request help with signing up for new services.

Did you know you can get updates on your service ETA by signing up or logging in to your My WM account? If containers were accessible and were not emptied, you can also report a missed pickup online. On the main dashboard, locate the services card. Click details on current service to submit your missed pickup request.

Missed pickups can only be reported for successful service attempts and within 3 days of the pickup. Visit our support article for more details.

Have questions about your bill, need to request a container repair, or adjust your communication preferences? Convenient My WM self-serve capabilities are available to help you manage your services. Log in or sign up for a My WM account and get started.