If a holiday falls on a weekday, collections for the rest of the week will be pushed back a day. For a Thursday holiday, service would be on Friday, and Friday service would be Saturday. For holidays on Saturday or Sunday, there are no delays.
Home Waste Service in Lancaster, NY
Trash, Recycling & Yard Waste Pickup
At WM, we're proud to take care of our Lancaster neighbors — and our planet — with residential trash pickup, organics and recycling services.
Set Up Your Service
The city has chosen WM to provide waste pickup, but you'll need your own WM profile
to ensure proper service and billing. Enter your address and we'll help you get set up.
Residential Pickup Schedules
For regular service and holidays
My WM Quick Access
Service Guides & Instructions
Service & Collection Information
WM provides a 95 gallon cart for weekly trash collection. To view your specific service day, please click here, enter your address and select "Verify”.
Container Setout Instructions
Place container on the street with wheels against the curb by 6 a.m. on collection days and remove same day. Keep container at least three (3) feet from parked cars, mailboxes, and other obstacles that may prevent WM team members from picking it up.
How to Prepare Your Materials
All trash should be bagged. Do not overfill your container – the lid must close tightly. Overflow and materials outside may be subject to additional charge or will not be collected. Extra capacity stickers are available through the Town.
What Belongs in Your Container
Acceptable items include standard household trash like food waste, chip bags, paper towels, plastic bags, and textiles (donate if lightly used).
Report a Missed Pickup
If your container was curbside by the specified time and not emptied, click here to report a missed pickup via the link that will appear under the "Next Pickup” section after 6 p.m. on your service day and will remain for 72 hours. Missed pickups cannot be scheduled if your container was not out or was blocked at the time of service.
If you do not see the "Report Missed Pickup for Prior Service” link, that means you are not eligible or are outside the specified time.
Questions? Unable to submit your request? Please scroll to the bottom of the page to live chat with an agent or request help.
Request an Additional Container
Additional carts are available for a fee. To change your service, call the Town of Lancaster at 716-683-1610.
3 Rules to Help You Recycle Right
- Recycle dry bottles, cans, paper and cardboard.
- Keep food and liquid out of the recycling.
- No loose plastic bags or film, and no bagged recyclables.
Need assistance?
Take care of your issue online, right now, with our guided support helper.
Or connect with a WM agent if you get stuck.
Drop-Off Locations
Please enter your address to search for the nearest drop-off locations.