Skip to main content

US - English

Schedule & ETAMake a Payment Find a Facility
WM logo
SupportSupport
WM logo
  1. Support

    /

  2. Container Help and Info

    /

  3. How do I leave instructions for my driver?

How do I leave instructions for my driver?

Related Articles

  • What guidelines should I follow for Bagster® bags?
  • What happens if I overfill my container?
  • What items are considered trash or recycling?
  • View Additional Related Articles
In this article

Learn how to leave special instructions for your WM driver.

Want support information for your location?
Add Address

Maybe your building is undergoing construction or there’s a temporary road closure. Perhaps you’ve updated locks, added a new gate or changed an access code. Whatever it is, keeping your driver informed of these changes can help ensure service continues smoothly and without interruption.

Leave instructions for your driver

  1. Click Button Embed.

  2. Enter your address to see support options.

  3. Depending on what’s available, you’ll be able to give us a call, talk over chat or submit a form with your specific instructions.

Was This Information Helpful?

Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.

Still need help?

Tell us how you want to connect and we'll put you in touch with an agent.

Related Articles

What guidelines should I follow for Bagster® bags?

Read article

What happens if I overfill my container?

Read article

What items are considered trash or recycling?

Read article

View Additional Related Articles

View Additional Related Articles
Waste Management (WM) logo.

Products & Services

Residential Garbage & Recycling Pickup

Commercial Trash & Recycling Service

Roll-Off Dumpster Rentals

Bulk Pickup

Construction Waste Disposal

Bagster® - Dumpster in a Bag

eWaste

National Accounts

Moving In?

Customer Support

Pay My Bill

Billing & Invoice Help

Manage My Account

Log into MyWM

Customer Support

Request Extra Pickup

Report Missed Pickup

WM.com Security

Quick Info

Recycling 101

Our Service Areas

Find a Facility

10 Yard Dumpster

20 Yard Dumpster

30 Yard Dumpster

Holiday Schedule

Our Company

Who We Are

Media Room

WM Phoenix Open

Sustainability Report

Work With Us

Careers

Investors

Suppliers

Acquisitions & Divestitures

Former Employee HR Support

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

Sitemap

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

Sitemap

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

Sitemap