Tell us how you want to connect and we'll put you in touch with an agent.
What are some tips for text notifications?
Summary
Learn how to manage text notifications through My WM and stay informed about service updates.
How do I edit my text notification preferences?
- Log in to My WM and click Communication Preferences
- Select the account you’d like to update
- Check/uncheck the text message notification box
- Click Save and reply “Yes” to the confirmation text to complete your request.
What type notifications can I receive?
When you opt in, you’ll receive the following updates:
- Holiday schedule reminders
- Services delays and changes
- Unable to service notification
- Weather delays and road closures
Texts from WM include info on your services, invoices and payments, and updates to your account. You will not receive sales or marketing texts.
Are text notifications from WM free?
WM does not charge for text messages, but standard rates may apply depending on your carrier. You are not required to opt-in to text notifications as a condition of purchasing any WM service or product.
How do I stop text notifications?
To stop notifications from WM, text “STOP” to 46266. You will receive one additional message confirming that you've been removed from future notifications.
Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
Was this information helpful?