Privacy Policy for California Residents

Category of Personal Information

Example of Personal Information Collected

Categories of Sources of Personal Information Collected

Business or Commercial Purpose(s) for Which Personal Information is Collected and Disclosed

Categories of Third Parties to Which Personal Information is Disclosed

Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

Directly from you.

From cities, municipalities, state and other governmental entities and agencies (“Government Entities”) to which WM provides services.

From affiliates and subsidiaries of WM and their employees (“Affiliates”).

Companies that support our business, such as waste vendors, business vendors including HR employment-related vendors, payment processors, information technology vendors, financial institutions, etc.(“Service Providers”).

For human resources and hiring purposes related to working at or applying to work at or with WM.

To evaluate employment or contractor status, to communicate with you.

To provide products, services and access to our websites, mobile applications, and other communication systems and to communicate with you about our products and services.

For payment, collection and other authentication purposes.

To provide certain marketing services and functionality.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

Debugging to identify and repair errors.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)

Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

To improve service, and provide targeted customer experiences and service offerings.

For human resources and hiring purposes related to working at or applying to work at or with WM.

To provide products, services and access to our websites, mobile applications, and other communication systems and to communicate with you about our products and services.

For payment, collection and other authentication purposes.

To provide certain marketing services and functionality.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

Debugging to identify and repair errors.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Characteristics of protected classifications under California or federal law

Race, color, age, ethnicity, national origin, citizenship, religion or creed, marital status, medical condition, gender, veteran, military status, or other similar information.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

For compliance and auditing recordkeeping, and/or for security clearances where required.

To improve service, and provide targeted customer experiences and service offerings.

To fulfill our legal function or obligations.

Commercial Information

Products or services purchased, obtained, or considered, or other purchasing histories or tendencies.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

To improve service, and provide targeted customer experiences and service offerings.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

Debugging to identify and repair errors.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Biometric Information

We do not collect this category of information.

Internet or other electronic network activity information

Browsing history, search history, and interaction with websites, apps & ads, device or vehicle telemetry data, and other similar information.

Directly from you.

From Affiliates.

From Service Providers.

To provide targeted customer experience and service offerings.

For human resources and hiring purposes related to working at or applying to work at or with WM.

For security and operations purposes related to the safety and functionality of our information systems.

To provide certain marketing services and functionality.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

Debugging to identify and repair errors.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Geolocation data

Physical location and/or movements and similar information.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

For purposes of service verification and other operational and contractual compliance purposes.

Expense reimbursement.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Sensory Data

Includes audio, electronic, visual, or similar information such as photographs and images (e.g., that you provide us) and call/video recordings (e.g., of customer support calls). Also includes recordings from WM locations, devices, or vehicles related to safety and work at or with WM in addition to photos or videos of containers at a customers’ location, and electronic, visual, or similar information, photographic and videographic images captured at WM sites.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

Quality control; compliance, job performance assessment; internal communications, training and information sharing; workplace health, safety and security.

For human resources and hiring purposes related to working at or applying to work at or with WM.

To provide and improve services, for service verification, safety, quality control and compliance; and images and videos captured at WM sites for security purposes.

Helping to ensure security and integrity and prevent fraud.

Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them.

Debugging to identify and repair errors.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Professional or employment-related information

Includes professional and employment-‎related information (such as current and ‎former employer(s) and position(s), ‎business contact information and ‎professional memberships).‎ Also includes information such as referral information, which may be vehicular accident information, and traffic convictions and violations, and other similar information related to working or applying to work at or with WM.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

Expense reimbursement.

Helping to ensure security and integrity and prevent fraud.

To fulfill our legal function or obligations.

Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99))

Education records and other similar information.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

Expense reimbursement.

To fulfill our legal function or obligations.

Inferences drawn from other personal information

Characteristics, predispositions, behaviors, attitudes, abilities, aptitudes and other similar information.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

To provide certain marketing services and functionality.

Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.

To conduct business analysis, such as analytics, projections, identifying areas for operational improvement.

To conduct research and development, including undertaking internal research for technological development and demonstration.

To fulfill our legal function or obligations.

Sensitive Personal Information

Various information related to the employment or work of our employees, independent contractors, and other company personnel. This includes health information, demographic information, citizenship or immigration status, precise geolocation information, company electronic communications, company financial information, and government identifiers such as a social security number or driver’s license number needed for human resources purposes.

Directly from you.

From Government Entities to which WM provides services.

From Affiliates.

From Service Providers.

For human resources and hiring purposes related to working at or applying to work at or with WM.

For safety and workplace public health purposes.

For payment, collection and other authentication purposes.

Helping to ensure security and integrity and prevent fraud.

To fulfill our legal function or obligations.