How can I prepare for pickups?

1. To view your next service date, log in to My WM and click View ETA under "My Services."

2. View your My WM preferences and opt in to notifications to stay informed about your pickup schedule and potential delays.

3. To change or cancel a scheduled service, or adjust a lock service, log in to My WM and select Manage My Services.

Depending on local bylaws, proper container placement may vary.

1. Leave your container in its designated pickup area and clear of any obstacles or hazards like wires and branches.

2. Make sure the lid on your container is closed and, if applicable, unlocked. Excess material may result in additional charges. Wheels and handle should face your home.

3. Place your container off the sidewalk, at least 3 feet from other objects and within 3 feet of the street.

4. Keep a lid on excess waste. All materials must fit in your cart(s), and the lid(s) must be fully closed. You may be charged if excess material is found on the ground, on top of a lid, or prevents a lid from closing.

5. Put materials in the right containers — never mix garbage or recyclables. Visit Recycle Right® for more information, rules and resources

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When tossing items into your container, please ensure items are evenly distributed and don’t stick out over the rim. Always exclude any unacceptable or hazardous materials and stay below the container’s maximum tonnage.

Need an extra pickup? Log in to My WM.