Why should I create a My WM online profile?
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Create a My WM profile for 24/7 access to all your account settings. Manage your services, billing and preferences all in one place.
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Add AddressWith a My WM online profile, you can:
Stay informed about your service schedule and receive real-time notifications.
Manage billing by viewing balances, making payments, and setting up automatic payments or paperless billing.
Request services such as pickups, container repairs, or schedule changes.
Customize your account by linking multiple accounts, updating contact details, and managing payment methods.
Setting up your profile is quick and easy. From the WM.com homepage, click Log In, then Create a My WM Profile, and follow the prompts to get started.
Once you have created your My WM profile, the next step is to link your account(s) using your unique Customer ID number. If you don’t have access to this number, click the Request Help button below to chat with an agent.
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Information in this article may be inapplicable to customers who receive service pursuant to a WM agreement with a municipality, association or other entity, or where applicable law requires differing terms of service.
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