Thank you for your continued patience - As we enter February, our official transition and implementation of WM technology will go live, and customers can expect to see steady improvements moving forward, including an increase in customer communications.
Welcome to WM
Welcome to WM
We're Excited You're Here
Get More with My WM
As you become more familiar with your new WM service, take a moment to set up your online profile to access your service information anytime, from any device.
Features like AutoPay and Paperless Billing ensure you’ll never miss a payment, and setting your service alerts will keep you informed on the things that matter to you the most. Other features include scheduling an extra pickup, viewing your next scheduled service, updating your service frequency and more!
Frequently Asked Questions
Driven By Our Commitments, Guided By Our Values
In the simplest terms, our values come down to this: Do the Right Thing. The Right Way.
This idea sets the standard for our fundamental commitments and core values and guides our daily actions and decisions.
We Value Our Customers
We place our customers at the center of what we do and aspire to delight them every day.
We Value Safety
We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.
We Value Our Environment
We are responsible stewards of the environment and champions for sustainability.
Fulfilling Our Promise Every Day
Today, we're changing how waste is collected, creating alternative fuels and forging a more sustainable tomorrow for all of us.
While this is our story, it's not the end. We're writing new chapters every day with our pursuit of solutions for planet-wide issues. But we always remember the guiding principle that took us from the cobblestone streets of Chicago to your street: to provide the most consistent service in the industry.
Coming Soon To Your Service
As a WM customer, you'll get 24/7 access to the tools you need to manage your service on wm.com and your mobile device.
Schedule a Pickup
Request bulky item and extra pickups, and schedule dumpster hauls.
Roll-Off Services
You can easily schedule extra service for your roll-off or recurring dumpster through the My WM mobile app or on WM.com.
View Next Scheduled Service
View existing scheduled services and manage them all easily from one spot.
Virtual Assistant
Our virtual assistant is now live and ready to answer your questions on WM.com and on the My WM mobile app.
AutoPay & Paperless Billing
Pay on time, every time: set up AutoPay and Paperless Billing today.
Facial Recognition & Fingerprint Login
Enjoy simple, secure facial or fingerprint login with the My WM app.
Bagster® Dumpster in a Bag®
The Bagster® bag has cleanup covered. It's as easy as BUY. FILL. GONE.® Purchase it from your local home improvement store, fill it with up to 3,300 pounds of debris or waste, and schedule your collection online or by phone.
