Welcome to WM

We're Excited You're Here
WM acquired Waste Resources in May 2026. We are committed to providing a seamless integration and to deliver safe, reliable service to our customers. We will be announcing new features to your existing services soon.
Learn additional details about our offerings in your area: Carson, Gardena, Glendale, Hawaiian Gardens and Lynwood.
Get More with My WM
As you become more familiar with your new WM service, take a moment to set up your online profile to access your service information anytime, from any device.
Features like AutoPay and Paperless Billing ensure you’ll never miss a payment and setting your service alerts will keep you informed on the things that matter to you the most. Other features include scheduling an extra pickup, viewing your next scheduled service, updating your service frequency and more!

Frequently Asked Questions
Yes, as a part of the formal acquisition and transfer process, the contract requires that the city staff provide analysis to the city council for review and approval for assigning the agreement to WM. The meeting and vote took place in May 2026.
Driven By Our Commitments, Guided By Our Values
In the simplest terms, our values come down to this: Do the Right Thing. The Right Way.
This idea sets the standard for our fundamental commitments and core values and guides our daily actions and decisions.
We Value Our Customers
We place our customers at the center of what we do and aspire to delight them every day.
We Value Safety
We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.
We Value Our Environment
We are responsible stewards of the environment and champions for sustainability.
Hear From WM Customers
Excellent Customer Service
"Our system-wide conversion to WM occurred flawlessly. The conversion occurred with no lapses in service. The customer service provided by the WM team has been excellent. The web portal provides easy access to key information such as store service requests and records of service level changes."
- WM Customer

Always on Time
"Always on time, clean, courteous and great communication. Everything I need in waste removal and the office staff deserves an A+. Very pleased."
- WM Customer

Very Respectful & Helpful
"I appreciate the ease of use from the WM app and requesting an extra pickup when I really need it. These guys are very respectful and helpful in responding to my emails. Great job guys!!"
- WM Customer

Such a Great Company
"Such a great company. Very happy with the service they provide. Recommend to everyone!"
- WM Customer

Most Reliable Provider
"WM has been the most reliable, trusted service provider that we have had over three states and 38 years of needing their services."
- WM Customer

Consistent, Quality Service
"Consistent, quality service, always leaves our site free of debris. We count on them to make this one little part of our lives easier."
- WM Customer

Fulfilling Our Promise Every Day
Today, we're changing how waste is collected, creating alternative fuels and forging a more sustainable tomorrow for all of us.
While this is our story, it's not the end. We're writing new chapters every day with our pursuit of solutions for planet-wide issues. But we always remember the guiding principle that took us from the cobblestone streets of Chicago to your street: to provide the most consistent service in the industry.

WM Features Available to You
Say hello to 24/7 access to the tools you need to manage your service on wm.com and your mobile device.
Virtual Assistant
Our virtual assistant is now live and ready to answer your questions on WM.com and on the My WM mobile app.
Schedule a Pickup
Request bulky item and extra pickups, and schedule dumpster hauls.
AutoPay & Paperless Billing
Pay on time, every time: set up AutoPay and Paperless Billing today.
Roll-Off Services
You can easily schedule extra service for your roll-off or recurring dumpster through the My WM mobile app or on WM.com.
Facial Recognition & Fingerprint Login
Enjoy simple, secure facial or fingerprint login with the My WM app.
View Next Scheduled Service
View existing scheduled services and manage them all easily from one spot.
