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Welcome to WM

WM of Arizona purchased Larson Waste, effective September 1, 2022. The addition of Larson Waste will enable WM to improve routing efficiencies while servicing the combined residential, commercial and industrial routes throughout Northern Arizona.

Your next step is activating your My WM online profile to gain easy access to your service information. You’ll find your WM account number on the letter mailed to you on September 1, or on your first WM invoice.

Once you’ve activated your account, you can view your pickup schedule, enroll in AutoPay and Paperless Billing, set your service notifications and more!

Thank you for your business. We look forward to delivering safe, reliable service to the community.

Get More with My WM

As you become more familiar with your new WM service, take a moment to set up your online profile to access your service information anytime, from any device.

Features like AutoPay and Paperless Billing ensure you’ll never miss a payment, and setting your service alerts will keep you informed on the things that matter to you the most. Other features include scheduling an extra pickup, viewing your next scheduled service, updating your service frequency and more!

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Frequently Asked Questions

Yes, you can find your WM account number on the letter mailed to you on September 1, 2022, or your first invoice.

The easiest way to view your current balance and a copy of your current invoice is to sign up for or log in to your My WM account. From there, you can access current and past invoices, see your current account balance and make payments. If you choose to continue receiving paper bills, an Administrative Charge to process manual payments may apply.

WM will honor all existing rates for at least twelve months and maintain existing billing cycles. You have access to the many self-service options we provide to help you manage your account—including My WM and the WM mobile app—so you can easily view billing dates, set up automatic payments, view pick-up schedules and much more.

WM will service your home/business on the same schedule with the same frequency. Collection may be one-day delayed following a major holiday. Be sure to indicate your communication preferences on your My WM account, so that we can update you on any schedule delays.

Now that you’ve transitioned to our WM systems you’ll have access to the many self-service options we provide to help you manage your account once you create a My WM online account—including My WM and the WM mobile app—so you can easily view billing dates, set up automatic payments, view pick-up schedules and much more. If you don’t find what you are looking for, please feel free to reach us by phone or chat during business hours.

We were not able to transition any payment details to your new account. The good news is, it’s easy to enroll in WM’s autopay program to continue to take advantage of these features. To enroll, sign up for or log in to your My WM profile on wm.com. From the dashboard, go to your billing overview and opt in to AutoPay and Paperless Billing.

Activating a My WM account is not required for service, but it will make it easier to manage all your WM services online. With a My WM account, you’ll be able to pay bills, access pickup schedules, enroll in AutoPay and Paperless Billing, and more.

Driven By Our Commitments, Guided By Our Values

We Value Our Customers

We place our customers at the center of what we do and aspire to delight them every day.

We Value Safety

We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.

We Value Our Environment

We are responsible stewards of the environment and champions for sustainability.

Fulfilling Our Promise Every Day

Today, we're changing how waste is collected, creating alternative fuels and forging a more sustainable tomorrow for all of us.

While this is our story, it's not the end. We're writing new chapters every day with our pursuit of solutions for planet-wide issues. But we always remember the guiding principle that took us from the cobblestone streets of Chicago to your street: to provide the most consistent service in the industry.

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Coming Soon To Your Service

As a WM customer, you'll get 24/7 access to the tools you need to manage your service on wm.com and your mobile device.

Front view of a Waste Management garbage truck on a street with green bins.
Schedule a Pickup

Request bulky item and extra pickups, and schedule dumpster hauls.

A white Waste Management truck with a driver, carrying a green roll-off dumpster on a residential street.
Roll-Off Services

You can easily schedule extra service for your roll-off or recurring dumpster through the My WM mobile app or on WM.com.

Hands holding a silver iPhone.
View Next Scheduled Service

View existing scheduled services and manage them all easily from one spot.

Front view of a Waste Management garbage truck on a street with green bins.
Schedule a Pickup

Request bulky item and extra pickups, and schedule dumpster hauls.

A white Waste Management truck with a driver, carrying a green roll-off dumpster on a residential street.
Roll-Off Services

You can easily schedule extra service for your roll-off or recurring dumpster through the My WM mobile app or on WM.com.

Hands holding a silver iPhone.
View Next Scheduled Service

View existing scheduled services and manage them all easily from one spot.

A digital interface displaying a "WM Virtual Assistant" chatbot offering "Pickup Schedule" and "Holiday Schedule" options, alongside an ad for "Temporary Dumpster Rental" with a man loading a dumpster.
Virtual Assistant

Our virtual assistant is now live and ready to answer your questions on WM.com and on the My WM mobile app.

Woman shopping online with a tablet and credit card.
AutoPay & Paperless Billing

Pay on time, every time: set up AutoPay and Paperless Billing today.

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Facial Recognition & Fingerprint Login

Enjoy simple, secure facial or fingerprint login with the My WM app.

A digital interface displaying a "WM Virtual Assistant" chatbot offering "Pickup Schedule" and "Holiday Schedule" options, alongside an ad for "Temporary Dumpster Rental" with a man loading a dumpster.
Virtual Assistant

Our virtual assistant is now live and ready to answer your questions on WM.com and on the My WM mobile app.

Woman shopping online with a tablet and credit card.
AutoPay & Paperless Billing

Pay on time, every time: set up AutoPay and Paperless Billing today.

A smiling person uses a smartphone with a digital fingerprint and "approved" graphic floating above it.
Facial Recognition & Fingerprint Login

Enjoy simple, secure facial or fingerprint login with the My WM app.

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Products & Services

Garbage Collection & Recycling for Home

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Roll-Off Dumpster Rental

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Construction Waste Disposal

Bagster® - Dumpster in a Bag®

eWaste

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Request an Extra Pickup

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Frequently Asked Questions

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Why WM?

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© 2026 WM Intellectual Property Holdings, LLC.

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© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility

© 2026 WM Intellectual Property Holdings, LLC.

California Privacy Notice

Sitemap

Privacy Policy

Terms of Use

Service Terms & Conditions

Disputes/Arbitration

Accessibility